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Interface with internal and external customer and contractor leadership
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Provide technical direction to the shift engineers in response to system hardware and software issues; call-in additional engineering skills to solve more complex problems
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Coordinate and provide solutions and options to anomalous conditions
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Coordinate problem resolutions with external segments by prioritizing system resources
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Perform quality control checks across the operations teams ensuring necessary processes and procedures are in place
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Support the integration of new hardware and software deliveries
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Document system discrepancies
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Approve operational procedures
Qualifications You Must Have
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Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 10 years of prior engineering experience.
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Experience with technical program operational domains.
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Experience leading technical teams and other engineering teams during problem resolution in the customer environment.
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Experience communicating with senior customer and contractor leaders.
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Experience in collaborating across customer and contractor boundaries.
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Experience in evaluating and assessing program system level requirements and the feasibility of products and interfaces.
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Experience planning and executing long and short-term tasks to set and accomplish operational objectives.
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An active and transferable TS/SCI CI Poly U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for the required security clearance
Qualifications We Prefer
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Possess a minimum of one operational certification
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Experience with multiple operational areas
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Experience transitioning new systems to operational environments
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Experience with risk management
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Experience with project management
What We Offer
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Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
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Not Relocation Eligible – Relocation assistance not available
Learn More & Apply Now!
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Please consider the following role type definition as you apply for this role.
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Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 145,600 USD - 276,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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