About this Position At Henkel, you'll be part of a global team committed to innovation and driving progress across both industrial and consumer markets. Within the Professional team and working with such products as Schwarzkopf and Shiseido, you'll have the opportunity to grow in a fast-paced, future-focused environment. As a Sales Operations Analyst, you will play a key role supporting Sales and Marketing through high-quality insights, strong data governance, and seamless coordination across teams. You’ll ensure the accurate execution of promotions, pricing, and master data, while partnering closely with Sales, Marketing, Finance, Demand Planning, and Customer Service. Using systems such as Salesforce (ESF) and SAP, you’ll help optimise sales processes, maintain business controls, and enable effective, end-to-end decision-making.
What you´ll do
- Support Field Sales with customer management, forecasting, reporting, and incentives.
- Manage pricing, discounts, rebates, credit approvals, and sales order workflows.
- Act as key contact for Sales on system updates, pricing changes, and data accuracy.
- Partner cross-functionally with Sales, Marketing, Supply Chain, Finance, and Customer Service.
- Execute promotional programs, calendars, forecasting, and post-promotion analysis.
- Set up and manage promotions, product launches, and pricing in Salesforce (ESF) and SAP.
- Maintain master data integrity, commercial controls, and governance across systems.
- Provide ad hoc analysis, reporting, and project support to drive business outcomes.
