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Design end-to-end user learning journeys that blend virtual learning sessions, self-paced learning, and hands-on practice to support adoption of SAP S/4HANA and related boundary systems.
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Provide design oversight for the development of learning content, including virtual session materials, self-paced eLearning, simulations, WalkMe-enabled practice, and knowledge checks.
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Apply adult learning principles and learning experience design best practices to create engaging, effective, and role-based learning experiences.
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Ensure learning content is role-based and aligned with the Global Blueprint, with Business Unit specific variations developed based on documented business requirements.
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Review learning materials for accuracy, clarity, usability, and alignment with program objectives.
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Step in to develop or refine learning content when additional capacity or specialized expertise is required.
Stakeholder Collaboration
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Partner with the PST Learning Lead to align learning journeys and design activities with program milestones and deployment schedules.
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Collaborate with third-party, offshore, and Business Unit content developers to ensure consistent design standards and quality across all learning assets.
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Work with the Training Delivery team to ensure learning materials are delivery-ready and support effective facilitation.
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Coordinate with WalkMe developers to align in-application guidance and hands-on practice with formal learning content.
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Partner with OCM Leads to ensure learning strategies address change impacts, adoption risks, and Business Unit readiness needs.
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Collaborate with workstream and Business Unit subject matter experts from both third-party consulting partners and RTX to gather requirements, validate content, and ensure business accuracy.
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Align with change management and communications teams to ensure consistent messaging across learning and Change Management activities.
Governance & Quality Assurance
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Ensure learning content adheres to established governance standards for design, development, and approvals.
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Ensure all learning deliverables meet branding, accessibility, and compliance requirements.
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Maintain version control and documentation standards across all learning assets.
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Track progress against learning design milestones and report status, risks, and dependencies to the Program Learning Lead and program leadership.
Travel up to 25%
Qualifications You Must Have:
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Minimum of 8+ years’ experience in instructional design or learning experience design and a bachelors degree in Instructional Design, Education, Organizational Development, Learning Experience Design, Change Management, or a related field or equivalent work related experience and schooling in lieu of degree.
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Experience providing participation or governance across multiple workstreams.
Qualifications We Prefer:
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Demonstrated experience leading learning design efforts for large-scale ERP implementations, preferably SAP S/4HANA.
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Proven experience designing self-paced eLearning, virtual instructor-led learning, and hands-on practice experiences, including simulations and knowledge checks.
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Experience working with digital adoption platforms (e.g., WalkMe, SAP Enable Now)
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Strong knowledge of adult learning principles, learning experience design methodologies, and performance-based learning approaches.
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Ability to design learning experiences for audiences and roles, ensuring accessibility, relevance, and effectiveness across Business Units.
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Proficiency with eLearning and multimedia authoring tools, such as Articulate 360 and Adobe Captivate.
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Experience working with matrixed or distributed teams, including third-party, offshore, and Business Unit based content developers.
Learn More & Apply Now!
Work Location: Remote
Please consider the following role type definition as you apply for this role:
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Remote: This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.
What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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