Engage with the Wealth Management Access Management SRE and Development team through the life cycle to support Application build for reliability for entitlement platform and working with other stakeholders in WM Infrastructure Risk and Technical Risk Central Risk Service. Understanding access management and data security administration controls and ensuring they are followed Develop software to automate manual operational work and continual transformation Develop an observability dashboard on Prometheus and Grafana Run, maintain and improve the service against established Service Level Objectives by applying software engineering principles Responsible for the availability, performance, change management, monitoring, and capacity management of their services Troubleshoot priority incidents, conduct blameless post-mortems and ensure permanent closure of the incidents Analyze patterns of production incidents, develop permanent remediation plans, and implement automation to prevent future incidents from occurring through software engineering Facilitates maximum speed of delivery by objectively binding to error budgets of the service. Manage the efforts to split between manual operational work and engineering work Interface with Product Engineering from a development and testing perspective on current and proposed production solutions The workload for the position would comprise 50% supporting software development and 50% Technology Operations (the proportionate allocation might vary) Team player for back-up coverage with rotating weekend support coverage with other IAM Managers Identify opportunities for adopting new technologies to solve and transform existing needs along with designing for future challenges. Bachelor's degree and/or extensive relevant experience Experience with Site Reliability Engineering (SRE) discipline Minimum of 5-9 years' experience in technology or technology troubleshooting environment Good understanding of tools: Splunk, Ansible, AppDynamics, Nagios, Grafana, Prometheus Understanding on JVM Advance MS SQL hands on Experience Unix or Linux experience Working experience on Automation Knowledge of docker, containers and Kubernetes Exposure on either public or private cloud concepts (AWS, Azure, Google cloud, Open stack) Prior experience with Identity and Access Management experience Microsoft Office suite of tools (Excel/Word/Power Point) Solid customer service and interpersonal skills Strong organizational and problem-solving skills Excellent verbal and written communications skills Experience in Wealth Management or a similar financial environment Prior Mainframe RACF/DB2 experience and/or RACF Certified with JCL/Cobol basic understanding We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
