Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible.
Job Summary
Responsible for driving cross‑functional project execution and supports ongoing operational workflows within Xumo’s Channel Marketplace offering. This role manages project planning, delivery readiness, and post‑launch performance while facilitating efficient partner operations, issue triage, and Agile execution. The PM ensures initiatives move from intake through delivery with clear requirements, documented processes, and consistent communication across Product, Engineering, Operations, and external partners.
Job Description
Core Responsibilities
- Owns intake and triage of inbound inquiries from platform partners, ensuring timely follow-up and resolution.
- Supports end-to-end channel launch coordination for platform partners, including metadata collection, seasonal rebrands, and technical specification alignment.
- Partners with Video & Server Engineering teams to plan, track, and manage timelines for initiatives required to deliver launch and operational requirements.
- Translates partner/platform feature requests into clear product, operations, and engineering tickets; defines scope, owners, and milestones to track delivery.
- Coordinates planned maintenance windows with partners, communicating anticipated impacts and outage expectations.
- Develops and maintains technical and operational documentation in Xumo’s Confluence to support repeatable processes and knowledge sharing.
- Coordinate scoping and technical review activities for initiated programs and follow process for program approval throughout the intake and overall lifecycle.
- Track tasks and milestones across all parties.
- Coordinate, manage and drive test organization activities.
- Facilitate bug triage, manage bug lists, track issue resolution with the lead engineer.
- Coordinate change request generation and tracking.
- Make project scheduling decisions in conjunction with the lead engineer or facilitate conversations necessary for decision making.
- Identify and manage critical path and risk areas and create risk response and mitigation plans.
- Report weekly (or as necessary) on any risks/issues.
- Work with other project managers to track and manage inter-project/domain dependencies.
- Communicate updates on major milestones, escalations and status to lead engineer and lead project manager.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Problem Resolution; Content Syndication; Communication; Project Planning
Salary:
Primary Location Pay Range: This job can be performed in California with a good faith estimated pay range upon hire of $88,560.45 - $118,080.59 USD.
Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
