Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Client Development Consultant (CDC) plays a vital role in supporting identification, development, resourcing and reporting for critical client business opportunities but does not have primary responsibility for closing sales.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
As a member of the Growth Engagement & Operations (GEO) team, the CDC will have responsibility for using technology and internal sales engagement processes to
- Partner with sales executives to identify and validate client and prospect business requirements for high-complexity pipeline opportunities
- Drive disciplined sales activities using a structured engagement methodology
- Apply expert knowledge of Salesforce to execute, track and report metrics on client needs, actions, and outcomes
- Coordinate and align internal matrixed resources for support to opportunities in Optum Financial's sales pipeline
- Translating complex client needs into actionable client business capture plans that accelerate deal progression
- Champion and train stakeholders on disciplined sales engagement practices, reinforcing strong CRM hygiene and strategic business judgment in support of GEO
- Develop multi-level relationships and maintain communication with stakeholders
Primary Responsibilities:
- Works closely with sales, product, solution architecture, pricing, proposal and marketing teams to translate client development strategies into specific selling activities
- Ensures appropriate resources are assigned to address all client requirements
- Develops and presents client business capture plans and reports
- Identifies and assigns deal-specific actions and works closely with functional departments (e.g., Proposal Development, Contracts, Pricing, Finance, etc.) to assure an integrated approach
- Supports sales executives, providing as-needed training on CRM tools for recording and tracking deal development in Salesforce
- Supports facilitation of deal reviews, often with senior executive audience
- Aligns and interacts closely with functional area stakeholders
- Supports sales executives with activities from bid decision to contract award
- Motivates and energizes internal and external team members to produce a winning opportunity
- Leads and coordinates sales activities
- Ensures compliance with engagement and operational disciplines
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of sales enablement, business development pursuit or proposal development, experience leadership skills are key requirements
- 5+ years of CRM, technology and process automation and/or customer support with focus technical insights
- Experience analyzing and reporting resource requirements and gaining executive and stakeholder buy-in for strategic pursuits
- Deep knowledge of the client buying lifecycle, proposal and client capture processes
- Solid understanding of converting business strategies into client development actions that are competitive and compelling for the customer
- Proven exceptional motivational, verbal, and personal presentation skills with the ability to persuasively present and represent business capabilities
- Demonstrated ability to communicate and interact effectively with senior levels of internal and external organizations
- Proven exemplary technical and data management skills
- Proven keen meeting facilitation, organization, and presentation abilities
- Proven ability to enhance the business development and client engagement processes
- Proven ability to proactively suggest improvements to increase win probability of opportunities
- Proven expert in Salesforce
- Ability to travel 25% of the time
Preferred Qualifications:
- Shipley Associates or APMP membership or knowledge a bonus
- Proven ability to identify and assemble information and resources for customer analysis, competitive analysis, and client capture into winning proposals
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
