Senior Associate, Risk Management (Credit Card Intent)
This role will be responsible for analyzing customer transactions to confirm whether the customers received the correct credit decisioning. The Senior Associate will perform this analysis by comparing customer transaction data, provided by Data Analysts, against the documented credit policies and determining if the customers were appropriately approved or declined, based on the documentation. The Senior Associate will summarize the results, including issues with data and credit policy documentation, and any key themes or insights for leadership. This role is a critical element of the first-line risk management framework that monitors execution of credit policy, ensures accurate documentation of policy, and prevents potential customer and business losses. The ideal candidate is someone who loves to learn, appreciates the intersection of business and risk and excels at collaborating with diverse stakeholders.
Responsibilities will include but may not be limited to:
Perform testing of applications, line increase decisions, authorizations, etc. to determine if intent met execution based on documented credit policy
Manage testing schedules to ensure all tasks and reporting are completed within established timelines
Analyze data from multiple sources and document the work including drafting testing issues and results
Establish and maintain strong relationships with Business Teams, Data Providers, and Risk Partners
Identify and execute new testing strategies to enable efficiency
Escalate issues with direct team and support remediation efforts
Communicate testing results to Credit Officers, and other senior management
Support the production of management reports on intent documentation gaps, testing results, and remediation plans
Support internal assessments conducted by Credit Risk Management, Credit Review, and external regulatory exams
Participate in and execute other special projects for the team on ad-hoc basis
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 1 year of experience in Transaction Testing, Compliance Testing, Risk Management, or Project Management
At least 1 year working with Microsoft Excel or Google Sheets
Preferred Qualifications
2+ years of experience in Transaction Testing, Compliance Testing, or Risk Management
2+ years working with Microsoft Excel or Google Sheets
1+ years of experience in financial services
Bachelor's Degree in Business or a quantitative field
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $96,500 - $110,100 for Sr. Risk Associate
Richmond, VA: $87,700 - $100,100 for Sr. Risk Associate
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
