Governance Leadership: Develop and maintain Fraud Operations governance policies, procedures, and controls to ensure compliance with regulatory requirements and industry best practices. Documentation Management: Oversee the creation, maintenance, and periodic review of all fraud operations documentation, including process maps, standard operating procedures, and audit trails. Quality Control Framework Design: Establish and refine quality control frameworks to monitor and assess the effectiveness of fraud operations, identifying areas for improvement and ensuring consistent execution. Risk Assessment: Lead risk assessments, gap analysis, and root cause investigations related to fraud operations, recommending and implementing remediation strategies. Stakeholder Engagement: Serve as the key point of contact for internal and external stakeholders on fraud governance matters, providing subject matter expertise and guidance. Training & Awareness: Design and deliver training programs to promote awareness and adherence to governance and quality standards within the Fraud Operations team. Reporting & Metrics: Develop and present regular reports, dashboards, and metrics to executive leadership, highlighting operational effectiveness and compliance status. Continuous Improvement: Champion continuous improvement initiatives to enhance fraud detection, prevention, and response capabilities. Bachelor's or Master's degree in Business, Finance, Criminal Justice, or a related field. 3+ years of experience in fraud operations, risk management, or compliance. Demonstrated expertise in governance, documentation, and quality control within financial services or a related industry. In-depth knowledge of relevant regulations (e.g., AML, KYC, OFAC) and industry standards. Exceptional communication, stakeholder management, and analytical skills. Proven ability to design and implement operational frameworks and process improvements. Professional certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist) are preferred. Strategic Thinking Leadership and People Management Process Design and Optimization Attention to Detail and Accuracy Change Management Problem Solving and Decision Making Ethical Judgment and Integrity We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $90,000 and $160,000 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
