About this Position In this position, you will be responsible for planning and coordinating daily transportation of customer orders, ensuring timely and accurate delivery. You will work closely with service providers and Customer Service to resolve any shipment issues, supervise transport execution, and follow up on all transportation activities using Henkel tools. Additionally, you will manage corrections for additional or freight costs in SAP and the transport management system.
What you´ll do
- Performs daily transportation planning for customer orders.
- Sends daily transportation plans to service providers.
- Coordinates with service providers in case any changes occur related to transport plans and shipments.
- Solves problems related to shipments.
- Supervises transport execution activities.
- Follows up on transportation activities using applicable Henkel tools.
- Communicates with customer service to improve customer satisfaction by delivering on time and in full scope.
- Makes corrections for additional costs or freight costs in SAP and the transport management system.