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Job Title
VP of Engineering - Merchant Engagement Experience
About Your Role
Clover is seeking an experienced and visionary VP of Engineering to lead the development and strategic execution for key product areas, including Marketing Communications (MarCom), Content Management, Sales portals, AdTech, and Merchant Website Building. You will lead high-performing engineering teams to scale complex, customer-facing web applications that empower millions of merchants globally. As a core part of the Clover leadership team, you will leverage modern web technologies to deliver robust solutions that integrate our SMB products with the broader Fiserv Marketplace.
What You’ll do
- Technical Leadership & Architecture: Define and drive the long-term technical vision and strategy for the MarCom, Content, Onboarding, AdTech, and Merchant Website platforms.
- Stack Optimization: Ensure the technical stack—heavily focused on React, CDN, JavaScript, and TypeScript—is robust, scalable, secure, and performs optimally for a high-volume merchant audience.
- Service Implementation: Oversee the architecture, design, and implementation of highly available services and front-end applications, leveraging best practices in modern web development.
- Ecosystem Integration: Integrate Clover and SMB products with Fiserv Sale and Marketplace.
- Team Leadership: Lead, mentor, and engineers, fostering a culture of innovation, accountability, continuous improvement, and technical excellence.
- Strategic Planning: Manage resource allocation, project prioritization, and engineering capacity planning across the various product domains.
- Process Excellence: Establish and maintain engineering standards, processes, and metrics for measuring team performance and product quality.
- Roadmap Collaboration: Collaborate closely with Product Management, Design, and Marketing to translate business objectives into a clear and executable technology roadmap.
- Critical Delivery: Drive the successful delivery of critical initiatives across MarCom & Content, Digital Onboarding, AdTech, and Merchant Website Building.
- Cross-Functional Partnership: Partner with Product, Marketing, and cross-functional engineering teams across Clover to ensure platform cohesion and alignment with company-wide technical strategies.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience You’ll Need to Have
- Progressive Leadership: 15+ years of progressive experience in software engineering, with a significant portion in a leadership role (Director/VP) managing multiple teams and product lines.
- Core Tech Oversight: Minimum of 10 years of hands-on experience or direct oversight of development in a tech stack heavily featuring TypeScript, React.js, and Next.js for building sophisticated user interfaces.
- Content & Performance: Expertise in leveraging Content Delivery Networks (CDN) and Content Management Systems (CMS such as Contentful or Adobe Experience Manager) for performance optimization, caching, and extensibility.
- Tooling Expertise: Deep knowledge of modern Web technologies, JavaScript (ES6+), and surrounding tooling/ecosystems.
- Proven Scale: Proven success in building and scaling mission-critical, customer-facing web applications (preferably in FinTech, E-commerce, or a similar high-volume domain).
- Talent Acquisition: Demonstrated ability to attract, hire, and retain top engineering talent.
- Communication Mastery: Excellent communication, negotiation, and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
Experience That Would Be Great to Have
- Industry Domain: Experience in the financial technology (FinTech) or Payments industry.
- Specialized Systems: Prior experience leading teams focused on AdTech, Marketing Technology (MarTech), or high-scale content delivery systems.
- Cloud & DevOps: Experience with cloud-native development (e.g., AWS, GCP) and continuous delivery methodologies.
- Web Standards: A strong understanding of SEO, accessibility (WCAG), and web performance metrics (Core Web Vitals).
How you’ll work
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires use of a computer and audio equipment.
Benefits at Fiserv
- Fuel Your Life program to support your physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
- Eight Employee Resource Groups to foster a collaborative culture and expand your network
- ·Unparalleled professional growth with training, development, and internal mobility opportunities
- Medical, dental, vision, life, and disability insurance options available from day one
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
Salary Range
$236,000.00 - $354,000.00
These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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