Under general supervision, is responsible for performing police services to include expediting police offense/incident reports; answering and processing request for service on 911 emergency and non-emergency phone lines, performing dispatch related duties and making court appearances as required. Working conditions are primarily inside an office environment. May exercise functional and technical supervision over assigned staff.
Work Location
Public Safety Headquarters - 315 S. Santa Rosa, San Antonio, TX (78207)
Training location may be different: 1st Reporting Day: McCreless Storefront, 3850 S. New Braunfels, Suite 110, San Antonio, TX (78223)
Work Hours Classroom hours are 7:45 a.m. - 4:30 p.m., Monday - Friday for the first four weeks. During the On-the-Job Training phase, work hours will mirror trainer's schedule and will include day, evenings, overnight shifts, weekends, and holidays. Once released, shift assigned will be based on business needs.
In this position you are a First Responder and expected to assist and support 911 operations during natural disasters, manmade disasters, terrorism, extreme weather, and civil emergencies. The 911 Public Safety Answering Point is staffed 24 hours a day, 7 days a week, 365 days a year to support emergency operations for the City of San Antonio. Because of this you may be required to work mandatory overtime and outside of your staff hours as needed in emergency situations.
