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Job Title
Business Program Manager – CashFlow Central
About your role:
Fiserv is a global leader in payments and financial technology, enabling clients to deliver secure, scalable banking experiences. The Small Business Banking product team delivers mission-critical solutions that help small businesses manage cash flow, payments, and banking operations. As a Senior Technical Program Manager, you will orchestrate strategic programs that drive product launches, integrations, and operational readiness to meet client and market needs.
What you’ll do:
- Manage annual planning and strategic roadmap development for CashFlow Central in direct partnership with the VP of Product, ensuring alignment with business goals, customer needs, and enterprise priorities.
- Lead strategic initiatives across the product lifecycle — from concept through execution readiness — coordinating with cross‑functional business stakeholders (Product, Marketing, Sales, Finance, Compliance, Operations) and other Business Units.
- Serve as the primary business liaison to the Program Manager responsible for product delivery, ensuring strategic clarity, alignment on priorities, and transparent communication of program-level decisions.
- Coordinate all go‑to‑market (GTM) planning and orchestration, including launch strategy, commercialization readiness, sales enablement activities, and stakeholder communications.
- Lead product operational readiness, ensuring that support, operations, risk, compliance, training, and customer‑facing teams are prepared for product updates, market launches, and strategic initiatives.
- Coordinate integrated business plans spanning strategic priorities, investment planning, resource alignment, KPIs, and executive reporting.
- Facilitate governance and business rhythm-of-the-business activities, including executive briefings, roadmap reviews, and strategic initiative updates.
- Manage vendor and partner engagement from a business‑outcomes perspective, ensuring alignment to initiative requirements, commercial expectations, strategic timelines and contractual commitments.
- Responsibilities listed are not intended to be all‑inclusive and may evolve with the needs of the business.
Experience you’ll need to have:
- 10+ years of experience in business program management, strategic planning, or product strategy within financial services, fintech, or payments.
- Proven track record leading annual planning cycles, roadmap development, and strategic initiative execution for large-scale product portfolios.
- Experience working closely with Product and cross-functional business teams to align on strategy, business cases, and investment decisions.
- Strong understanding of GTM planning, commercialization frameworks, and product operational readiness.
- Experience driving cross-functional decision-making and communication at the executive level.
- Familiarity with financial services regulatory considerations and operational processes.
- 8+ years of experience coordinating with technical delivery teams (Agile/SAFe preferred) from a business and prioritization standpoint.
Experience that would be great to have:
- Certifications such as PMP, PgMP, Pragmatic Marketing, or similar business/project leadership credentials.
- Experience with banking, payments, cash‑flow management, or treasury products.
- Prior success launching and scaling commercial financial products across SMB or enterprise markets.
- Experience evaluating and managing vendor relationships tied to strategic business initiatives.
- Advanced degree (MBA or related).
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
Salary Range
$136,000.00 - $225,600.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
