Overview
The Business Communications Specialist Intern is responsible for translating the Real Estate Lending Platform Engineering team’s work into clear, compelling, and executive ready communication materials that demonstrate value to the business. This role partners closely with leaders and subject matter experts to create slide decks, one page summaries, and narrative content that articulate impact, outcomes, and strategic alignment.
This role is ideal for a strong storyteller who can distill complex initiatives into concise messages and present them in a way that resonates with senior leaders and cross functional stakeholders.
****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter" button during your application.
Responsibilities
Executive & Business Communications
- Develop high impact slide decks, one pagers, and written narratives for executive audiences
- Translate complex initiatives, technical work, or operational outcomes into clear business value and impact
- Ensure messaging is concise, consistent, and aligned with organizational priorities
Storytelling & Message Development
- Partner with stakeholders to shape the story, not just the slides
- Frame work in terms of outcomes, benefits, and return on investment
- Identify key messages, supporting points, and calls to action
- Adapt tone and depth based on audience (executives, peers, broader organization)
Content & Presentation Quality
- Own the structure, flow, and clarity of presentations and written materials
- Apply strong design judgment to ensure materials are visually clean, professional, and executive ready
- Maintain templates and standards for decks and one page communications
- Edit and refine content for clarity, brevity, and impact
Stakeholder Collaboration
- Work closely with leadership, program managers, analysts, and technical teams
- Ask the right questions to uncover insights and clarify intent
- Incorporate feedback while maintaining message integrity and quality
Qualifications
- Proven experience creating executive level slide decks and concise written communications
- Exceptional writing, editing, and storytelling skills
- Strong proficiency in PowerPoint, Visio, Adobe Express/Canva and document tools
- Ability to synthesize complex information quickly and accurately
- Strong attention to detail and high standards for quality
- Comfortable working with senior leaders and handling sensitive information
Desired:
- Experience in business communications, corporate communications, strategy, marketing, or a related field
- Experience supporting internal teams (strategy, technology, operations, or product)
- Background in consulting, strategy & operations, or internal marketing
- Familiarity with executive communication best practices
- Basic data literacy (ability to interpret metrics and translate them into insights)
- Experience developing communication frameworks, messaging guides, or playbooks
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
