ADP is hiring a Salesforce Administrator.
- Are you focused on the quality and accuracy of data?
- Do you enjoy empowering teams by turning their frustrations into seamless, automated wins?
- Are you a natural problem-solver who looks at a manual bottleneck and thinks, 'I can build a Flow for that'?
Well, this may be the role for you. Ready to make your mark?
In this role, you will support multiple business units by managing user setup, permissions, and system issues. The ideal candidate will gather and analyze requirements, validate solutions, and prioritize development efforts. This role will also be responsible for building and maintaining case and task templates, activity plans, and various Salesforce communications and reporting tools.
No two days are the same. You will be supporting Compliance Solutions to implement our Salesforce CRM tool, setting up users, working with our business users to understand their needs and help support them for a successful rollout. You will also look for ways to help them automate tasks, whether that be through guided flows, activity plans, or other automation.
To thrive in this administrator role, you’ll use your expertise to guide us toward best practices, help us avoid pitfalls and be instrumental in change management and adoption of the tool. We look to you as a subject matter expert in Salesforce.
Like what you see?
Apply now!
What You'll Do
Here's what you can expect on a typical day in the life of a Salesforce Administrator at ADP.
- Manage user setup, profiles, permissions, and resolve related issues
- Troubleshoot and resolve sync issues across business units
- Maintain Business Unit and Workgroup configurations
- Address Data Steward account and contact issues
- Gather and analyze data for enhancement requests to improve Salesforce functionality
- Develop and maintain reports for leadership; future enhancements will enable leaders to generate reports independently
- Create and maintain action plans, email templates, task templates, and case templates
- Design and update interactive tours, hikes, and walkthroughs based on knowledge updates and associate feedback
- Administer alerts and passphrase research, ensuring timely corrections and updates
- Maintain the Salesforce Communications Announcement area to keep users informed
- Generate reports related to data not available in OneData
To Succeed In This Role
- Salesforce experience and/or Salesforce Certifications
- Strong technical background
- Strong understanding of Salesforce user management, permissions, and sync processes
- Experience creating and maintaining templates, activity plans, and reports
- Ability to gather requirements, test solutions, and prioritize development tasks effectively
- Excellent communication skills to collaborate with stakeholders and leadership
- Detail-oriented with strong problem-solving skills
You'll Love Working Here Because You Can
- Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
- Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
- Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
- Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
- Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
- Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
What are you waiting for?
Apply today!
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $79,800.00 - USD $213,930.00 / Year*
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
