Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Build What Matters — Shape the Future of Mining Technology
At Caterpillar, we solve our customers’ toughest challenges while building a better, more sustainable world. As a MineStar Performance Engineer or Manager, you will be at the core of both staffed and autonomous mining operations, partnering closely with customers to elevate safety, efficiency, and operational excellence.
This role sits within the MineStar Performance Center, with a key focus on optimizing the performance of MineStar Fleet and Command for Hauling applications across the region. You’ll work directly with customers, dealers, and internal teams to drive measurable improvements using data, assessments, and performance tools—and act on opportunities that unlock value.
If you’re passionate about mining, technology, and continuous improvement, this role offers the chance to influence the future of mining operations and be recognized as a MineStar subject matter expert.
Why This Role Is Exciting
Help mining customers achieve world‑class performance using industry-leading technologies.
Blend office-based work with exposure to diverse mine sites across the region.
Join a team at the forefront of operational and autonomous mining transformation.
Influence product improvement and have a voice in shaping the future of mining technology.
What You Will Do
Support safe, effective performance for MineStar Fleet and Command for Hauling customers.
Lead and deliver Site Assessments, continuous improvement (CI) initiatives, and performance tool implementations.
Provide coaching and mentoring to Caterpillar teams, dealers, and mining customers.
Advise customers on operational best practices and CI opportunities to unlock higher performance.
Maintain and update operational documentation to reflect best practices and performance insights.
Collaborate with internal product, engineering, and support teams to enhance technology offerings.
Support both contractual and non-contractual customer performance commitments.
What You Bring
Safety Driven
A strong personal safety culture with the ability to influence safe behaviours across diverse mine sites.
Technical Excellence
Experience in surface mining operations
Knowledge of MineStar Fleet, Command for Hauling, or other mining technologies
Strong understanding of operational excellence and mining processes
Problem-Solving & Analytical Ability
Experience using performance improvement methodologies
Comfort working across diverse themes—data analysis, coding, validation, documentation, coaching, project management
Communication & Influence
Excellent interpersonal skills
Strong change‑management mindset
Ability to build relationships and influence customers toward improvement
Willingness to Learn
Preferred Qualifications
Degree in Mining Engineering, Mechanical Engineering, Data Science/Analytics, or IT
5+ years OR 8+ years working in conventional or autonomous surface mining operations
Experience with mining technology systems or heavy mining equipment
Fluency in English considered an asset
Additional Information
Primary work locations: Brisbane or Perth, AUS
Travel required (25–50%) to Caterpillar offices and remote mine locations
Compensation & Benefits:
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
Competitive remuneration package
Attractive Bonus and Share options
Career development with global prospects
A strong commitment to safety and your wellbeing
An inclusive workplace culture focused on quality, customer service and the environment
A commitment to diversity and inclusion, equal opportunity, and equal outcome
SMART spending APP
The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
Additional Information
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, Caterpillar offers many job opportunities which can be found through our employment website at www.Caterpillar.com/Careers
Posting Dates:
March 11, 2026 - March 29, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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