Job Summary
We are seeking a dynamic and customer-focused Retail Sales Representative to join our team. In this role, you will be responsible for providing exceptional service to customers, promoting products, and ensuring the smooth operation of the sales floor. The ideal candidate is energetic, personable, and possesses strong communication skills, with experience in retail environments such as grocery stores or specialty retail shops. Bilingual abilities are a plus to effectively serve diverse customer bases.
Full job description
- Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
- Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
- Builds relationships with TCC Wireless employees and customers across all channels of the business.
- Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Ensures compliance with all company policies and procedures.
- Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
- Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
- ME is responsible for achieving assigned performance metrics.
- High School Diploma or GED
- Legally authorized to work in the United States
- Ability to work nights, weekends, and holidays in a retail environment
- Professional, energetic, honest, patient and empathetic
- Ability to problem solve, analyze results, plan for the future, and make good decisions
- Excellent written, verbal and interpersonal communications skills
- Reliable transportation
- Must be able to stand for long periods of time on the sales floor
- Must be able to move and/or lift up to 25 pounds
- Must be 18 or older
Job Types: Full-time, Part-time
Pay: $15.00 - $21.00 per hour
Work Location: In person
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Relocation assistance
- Vision insurance
Work Location: In person
