ADP is hiring a Lead Accessibility Testing Project Manager!
- Are you empathetic to client needs and motivated by creating meaningful impact for millions every day?
- Are you looking to join a dynamic, inclusive team with a strong culture of collaboration and belonging?
If so, this may be the role for you. Ready to design what’s next?
As the Lead Accessibility Testing Project Manager, you will play a key role on ADP’s growing global accessibility team. You’ll oversee accessibility testing, conformance reporting, and documentation in partnership with accessibility specialists in Spain and India. You will also collaborate with hundreds of UX professionals and thousands across Product Management, Engineering, and Quality to help ADP deliver inclusive, exceptional experiences to our clients and tens of millions of users.
In this role, you will support the Head of Accessibility and the ADP Accessibility Team by leading the end-to-end accessibility testing and ACR/VPAT program. You will plan, schedule, coordinate, and deliver annual and release-based testing across strategic products to ensure Accessibility Conformance Reports are accurate, current, and RFP‑ready. You will drive cross-functional alignment on priorities, risks, and timelines—ensuring the right solutions are delivered with the right resources, at the right time.
You excel at seeing both the big picture and critical details, bringing structure to complexity and helping teams stay focused on what matters most. You guide conversations toward clear decisions and actions and work effectively with cross‑functional partners to ensure follow‑through. We’re looking for someone with experience leading large-scale testing programs in complex product organizations and a deep understanding of how UX, Product Management, Engineering, and QA collaborate to design, develop, test, and ship accessible products.
You have hands-on experience with assistive technologies and know how to translate global accessibility standards (WCAG 2.2 AA, EN 301 549, Section 508) into practical test plans, actionable Jira defects, and decision-ready documentation, including ACRs/VPATs.
We’re seeking someone who thrives in an environment where no two days are the same. Integrity, resilience, and a willingness to push boundaries are essential. Whether you’re meeting with product, development, design, QA, or any team across Global Products & Technology, you will be a guiding voice ensuring teams deliver work that is documented, data-driven, and on time.
You’ve worked with Agile teams and understand product delivery cycles and how to support diverse global stakeholders. You communicate progress clearly, highlight risks early, and remove roadblocks. From roadmap to release, your leadership will influence team success. As part of our team, you’ll take on exciting challenges and form strong partnerships as we design what’s next for ADP and our industry.
What You'll Do
- Galvanize. Inspire and mobilize cross‑functional teams by defining the “why” and what success looks like. Set accessibility testing goals, plan ACR/VPAT releases, track progress, and proactively surface risks to the Head of Accessibility and Lead Accessibility Product Manager to keep teams aligned with sprint, quarterly, and maturity plans.
- Nurture. Be an approachable, trusted partner who coaches, supports, and builds strong relationships across global teams. Share your expertise generously, delegate effectively, and meet each teammate where they are in their accessibility journey.
- Bring Order from Chaos. Translate complexity into clear, actionable work. Help engineering, product, and design teams connect daily tasks to broader accessibility outcomes, so everyone knows how their work contributes to business goals.
- Plan. Collaborate with Accessibility Engineering and cross‑functional partners to prioritize and schedule accessibility testing, defect remediation, and ACR/VPAT updates. Define what success looks like within quarterly and annual expectations.
- Drive. Thrive in a fast‑paced, collaborative environment and take pride in delivering outcomes that make users more successful in their work.
- Evangelize. Champion ADP’s accessibility philosophy, practices, and methodologies. Educate teams on the “why” behind accessibility and guide them in making it part of their everyday work. Center the disability community and user experience in all coaching and mentoring.
- Collaborate. Understand how UX, Product Management, Engineering, and QA work together—and help clarify roles within ADP’s ACR/VPAT testing processes. Partner with the Lead Accessibility Product Manager to use VPAT/ACR insights to identify patterns, guide training, and support product teams.
- Partner. Work effectively across UX, Product Management, Engineering, and QA to plan, execute, and remove roadblocks. Support data‑driven decision‑making and, when needed, collaborate with the Senior Accessibility Analyst to document third‑party findings and integrate them into procurement processes.
- Facilitate Discussion. Communicate clearly and succinctly. Move conversations toward decisions and outcomes, using data and analysis to guide teams and ensure shared understanding.
- Experience. You bring 5+ years of project/program management in software (Agile/PDLC) and 4+ years leading accessibility testing at scale. You’re a Jira power user—able to design and optimize workflows, dashboards, and SLAs. You have deep, practical knowledge of WCAG 2.2 AA, EN 301 549, and Section 508, and hands‑on experience with assistive technologies (JAWS, NVDA, VoiceOver, TalkBack, Dragon, switch access, magnification, etc.). You’re familiar with automated and semi‑automated tools, write high‑quality accessibility bugs, and have a proven track record of creating and maintaining ACRs/VPATs in collaboration with Product, Engineering, and Design.
To Succeed In This Role
- You have a Bachelor’s degree or equivalent experience.
- You have extremely strong communication skills (particularly with authoring and communicating about ACRs/VPATs).
- You are proficient in reading and writing in English.
- You have stellar process, project, and time management skills.
- You have native or extensive experience using assistive technology.
- You have technical acumen.
You'll Love Working Here Because You Can
- Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
- Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
- Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
- Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
- Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
What are you waiting for?
Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/IQjUCA8SOoA
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $74,100.00 - USD $150,300.00 / Year*
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
