Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we value our people and are committed to providing challenging and fulfilling careers.
Joining the Caterpillar technology team opens the door to a number of career opportunities that are not traditionally available in the mining sector.
We are seeking a motivated leader to join our team, based out of the Perth Redcliffe office working with a key customer at their remote mine.
This role’s roster will align to that of our customers and adjusted to support the accountable Team.
Our MineStar Site Manager plays a key role in ensuring the Command for Hauling system is working at its optimum performance, using your Team of specialists’ knowledge and experience.
The role will lead a team of MineStar Application and Onboard Specialists with the support of Product Support teams to ensure robust technology solutions for our customers.
The role will be accountable for supporting all technology deployments and operations on their customer mine site.
The incumbent will be the customer's primary point of contact and escalation to ensure the effectiveness of Caterpillar Technology Products.
This role would suit someone with strong operational mining or fleet management experience who has demonstrated exceptional results in leading and managing effective Teams.
You will focus your Team towards ensuring the Command for hauling system application is configured, maintained, and operated to Caterpillar specifications and best practice for optimized performance. Coaching and mentoring of staff and customer personnel on interaction and operation of the Command for Hauling system application are also key aspects of the role.
Job Duties/Responsibilities may include, but are not limited to:
Initial primary contact at an assigned Mine Site for all MineStar initiated productivity and safety activities.
Ensuring the safe operation of AHS on their assigned mine site.
Work collaboratively with MineStar Product Support to define Interim Corrective Actions that mitigate the impact of AHS product performance issues.
Build and lead a team of site-based employees across application and operation roles.
Be the first point of contact relating to employee personnel issues, performance evaluations, career development planning, required compliance learning, and training of subordinates to ensure staff expertise.
Maintain key site-specific performance metrics, including AHS technology availability, production metrics, operating cost per tonne, AHS fleet productivity, and safety.
Ensure compliance with all Caterpillar and MineStar policies and procedures.
Coordinate and support customers' MineStar improvement projects.
Desired skills, attributes, and basic requirements:
Passionate about technology with technical hands-on exposure
Excellent interpersonal skills
Strong analytical and problem-solving skills
Ability to multi-task and thrive in a fast-paced environment
Strong change management skills
Continuous improvement mindset
Attention to detail
Customer relationship management
Exceptional time management
Ability to work autonomously to lead a complex team
Must be a self-starter with sound organisation and prioritising skills
Manual Driver’s license or willing to obtain one
Top candidates will also have:
Relevant experience in the Construction, Automation, Mining Industry or Machine Technology.
Project Management Experience
Fleet Management control room experience
University degree in Engineering, Data Science/Analytics, Mining or related field.
Knowledge of mining technology products and product applications, including Fleet Management systems.
Familiar and comfortable with Shift and FIFO/DIDO Roster schedules
What’s in it for you?
Competitive remuneration package, including an attractive Bonus and Share options, shift and site allowances on a 4/3 Roster
A strong commitment to safety and your wellbeing
An inclusive workplace culture focused on quality, customer service and the environment
A commitment to diversity and inclusion, equal opportunity, and equal outcome
A commitment to ongoing personal and professional development within Caterpillar
The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
Caterpillar of Australia is not currently hiring foreign national applicants that require or will require sponsorship.
This position requires working onsite five days a week.Visa Sponsorship is not available for this position.
Posting Dates:
March 18, 2026 - April 2, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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