Career Area:
Finance
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Overview
We are seeking a Collections Specialist to join our Invoice to Cash team. This role focuses on customer collections and Accounts Receivable management, ensuring timely recovery of outstanding payments and maintaining strong customer relationships across global operations.
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Key Responsibilities
• Manage collections activities to ensure timely receipt of payments from customers.
• Monitor aging reports and follow up on overdue accounts via email, calls, and escalation processes.
• Collaborate with internal teams (Sales, Customer Service, Finance) to resolve disputes and billing issues.
• Maintain accurate records of collection efforts and update systems accordingly.
• Prepare collection performance reports and provide insights for process improvements.
• Participate in special projects and handle ad hoc reporting requests as needed.
• Ensure compliance with internal controls, company policies, and GAAP standards.
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Required Skills & Experience
• Education: Bachelor’s or Master’s degree in Accounting, Finance, or related field.
• Experience: 5-10 years in Collections / Accounts Receivable management.
• Fluent English and Japanese skill
• Systems Expertise:
o Mandatory: Infor LN
o Preferred: CIMS – Collections Tool
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Core Competencies
• Collections Expertise:
o Strong understanding of collection strategies, dispute resolution, and credit risk management.
o Ability to negotiate payment arrangements and maintain positive customer relationships.
• Accuracy & Attention to Detail:
o Ensure error-free documentation and reporting.
• Communication Skills:
o Persuasive and professional communication with customers and internal stakeholders.
• Analytical Thinking & Problem Solving:
o Analyze aging reports, identify root causes of delays, and implement corrective actions.
• Systems Expertise (Preferred):
o Infor LN
o Baan 5C
• Additional Systems Knowledge (Preferred):
o Navision
o Authority Delegation
o Amalto
o Customer B2B Portal
o Salesforce
o JEWF
o SARMT
o Edicom
o E-Invoice Portal
This position requires the candidate to work a 5-day-a-week schedule in the office.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
This position requires working onsite five days a week.Visa Sponsorship is not available for this position.
Posting Dates:
三月 19, 2026 - 四月 1, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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