Career Area:
Marketing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Impact Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
CATERPILLAR REMANUFACTURING
Do you have a passion for helping customers and supporting a sustainable solution? Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high-quality solution that is good for their business - and promotes sustainability. It's important to us to deliver. Our team is full of industry leaders. Together, following common values, we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. It’s rewarding to work, with an inspiring team, where every contribution matters.
Caterpillar’s Remanufacturing Division is looking for a Visitor Services Coordinator for our Corinth, Mississippi facility. This position creates a world class experience for all customer/dealer visits, tours, Internal partner events, and conferences that take place in the Corinth, Mississippi facility. Visitors include domestic and international executives from diverse backgrounds. This position requires face-to-face interaction with Caterpillar customers, dealers, leaders, and senior executives. Flexibility is a must and professionalism is always a necessity.
Customer/Dealer Visits Responsibilities:
- Coordinate customer visits with the Caterpillar representatives and dealers, in addition to hosting the customer/dealer visits.
- Understand the goals and objectives of the Caterpillar Reman sponsor requesting the visit or event and tailor the experience to meet expectations.
- Gain agreement from facility and product manager as to merits of the visit or event.
- Draft and distribute agendas and arrange for presenters, tour guides, etc. to support the visit
- Use knowledge and network of different work groups (engineering, marketing, operations, quality, customer service, commercial team, etc.) to connect the appropriate Caterpillar personnel with the customer/dealer and their needs
- Create (in Excel), analyze, and distribute monthly reports on all visits and events on customers, non-customers, and financials and use the data to forecast future business and goals
- Collect data on customer satisfaction and use this information to improve customer experience
- Update monthly facility events calendar
- Organize reservations for hotels, transportation, and dinners, taking into consideration the needs of the customer, including those related to culture and religion
- Arrange for catering of meals, snacks, and beverages for all customer, dealer, and internal Cat events using customer needs (dietary, religious, etc.) to guide the decision-making process.
- Develop tour routes and tour script/content.
- Lead tours
- Responsible for building, training, and coordinating multiple teams of tour guides (can include current employees and recent retirees)
- Create story boards, displays, videos of specialty processes, equipment, projects or technology to enhance the tour experience
- Manage a Teams site for all document retention
- Manage conference room reservation policy, make changes as needed
Caterpillar Internal Partner events and Conferences
In addition to the tasks associated with Customer/Dealer Visits:
- Assist with organizing Caterpillar conferences or internal partner events such as Reman 101, Dealer days, etc. (both in-house and in the local Corinth area).
- Manage target attendee list, invitation distribution, collect responses, registration, etc.
- Coordinate presentations with the appropriate speakers
- Coordinate tours
Non-Customer/Dealer Visits
- Oversee tours from high schools, colleges, other Caterpillar facilities and professional organizations
- Draft and distribute agendas and arrange for presenters, tour guides, etc. to support
Key Skills You’ll Demonstrate
- Project Management: You will have knowledge of effective project management strategies and tactics, including the ability to plan, organize, monitor and control projects – ensuring efficient utilization of technical and administrative resources to achieve project objectives.
- Effective Communication: You will have the ability to understand effective communication concepts, tools and techniques with the ability to effectively transmit, receive and accurately interpret ideas, information and needs.
- Collaboration and Relationship Management: You will have the ability to establish and maintain healthy working relationships that is essential for organizing successful tours and fostering ongoing connections.
Qualifications
- BS or BA degree in Marketing, Communications or related field and/or Minimum of 3-5 years of relevant work experience
- Strong people skills
- Previous experience with Fortune 500 personnel, culture, and brand helpful
Strong proficiency in all elements of Microsoft Office - Desired experience working with international people and a variety of cultures.
- Ability to maintain confidentiality of sensitive information
- Ability to work in a deadline-driven, fast-paced environment that frequently changes
- Ability to recognize, address and troubleshoot problems
- Work well under pressure
Preferred Education BS or BA in Marketing, Communications or related
What You Will Get!
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of annual bonuses.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
• Medical, dental, and vision coverage
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401k savings plan
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Life Insurance
• Paid parental leave
• Healthy Lifestyle Programs
• Employee Assistance Programs
• Voluntary Benefits (Ex. Accident, Identity Theft Protection)
All eligible candidates MUST pass the following pre-employment screenings before they can be hired to any Caterpillar position:
• Background Screening
• Drug & Alcohol Screening (Applicants are hereby advised that the Company has implemented a drug and alcohol policy and conducts a testing program, pursuant to Sections 71-7-1, et al., of the Mississippi Code of 1972, Ann. (hereinafter referred to as “the Act”), and you are hereby advised of the existence of said Act.)
Please ensure you frequently sign into your candidate home for any updates or correspondence for positions that you have applied for. https://cat.wd5.myworkdayjobs.com/CaterpillarCareers
Keep a frequent check on emails as correspondence will be sent to the email that you used to apply with. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
Visa sponsorship is NOT available for this position.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers
Domestic relocation assistance is offered for this position.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$81,370.00 - $122,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position.
Posting Dates:
March 19, 2026 - March 29, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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