Position Overview
The Leadership Development Operations Manager plays a critical role in bringing leadership development experiences to life. This position is responsible for the end‑to‑end planning and coordination of high‑impact leadership programs, including in person and remote courses and Leader Labs. It ensures every experience is delivered with excellence, consistency, and professionalism.
As a trusted operational partner, this role collaborates closely with leadership development team, facilitators, and external partners to create seamless, high‑quality learning experiences. The manager anticipates needs, navigates complexity, and ensures programs run smoothly so leaders can focus on learning and growth.
The ideal candidate brings strong operational discipline, sound judgment, and a calm, confident presence. They are comfortable leading work through others, adapting to changing needs during program delivery, and maintaining high standards even under pressure. This role is perfect for someone who thrives behind the scenes, takes pride in flawless execution, and enjoys contributing to the development of leaders across the organization.
What You Will Do
Leadership Development Operations
- Plan and coordinate logistics for in‑person, remote, and immersive leadership programs and Leader Labs.
- Act as the main liaison between Leadership Development team, facilitators, senior leaders, and external partners
- Ensure all materials, logistics, and technology are prepared and executed flawlessly.
- Maintain on‑site presence during programs and resolve issues quickly.
- Support extended hours during program delivery as needed.
Event & Program Coordination
- Lead logistics for on‑site, off‑site, and multi‑day leadership programs.
- Manage venues, travel, meals, room setup, materials, and technology.
- Coordinate with facilitators and vendors to ensure consistent learner experience.
Senior Leader Engagement
- Represent the Leadership Development function with professionalism in frequent interactions with senior leaders.
- Communicate clearly and proactively in fast‑moving, high‑stakes environments.
Team Leadership
- Provide direction and priorities for the operations team.
- Strengthening team performance by aligning work, removing obstacles, and fostering growth.
- Contribute to strategic planning and goal setting as part of the Leadership Development Leadership Team.
Operational Excellence
- Lead annual planning for leadership programs and Leader Labs.
- Manage multiple projects with strong attention to detail and follow‑through.
- Serve as primary contact for external vendors and contractors.
- Oversee and track the department budget.
- Identify and implement process improvements to enhance consistency and execution.
Basic Qualifications
- 5+ years of experience in operations, program management, event planning, or learning and development.
- Bachelor’s degree preferred.
- Experience coordinating complex programs or events with multiple stakeholders.
- Demonstrated ability to lead work through others and maintain accountability without micromanaging.
- Effective organizational, planning, and prioritization skills.
- Experience managing budgets, including tracking expenses, forecasting costs, and partnering with leaders to stay within budget parameters.
- Proficiency in Microsoft Word, Excel, Outlook, OneNote, Publisher, and PowerPoint.
Preferred Qualifications
- Experience supporting leadership development programs, executive education, or large‑scale learning events
- Familiarity with learning operations or adult learning environments
- High level of comfort working with senior leaders and representing a function in visible settings.
- Ability to do some travel to support off-site programs
Benefitsand Compensation
This role will be in our New Brighton office. The pay range is $73,600- $110,800, depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus target of 15% based on company performance. We offer benefits that support the total well-being of you and your family. Some benefits include:
- Comprehensive Insurance coverage, Medical, Dental, Vision, and more
- Access to corporate fitness center
- Wellness Program
- 401K with employer match
- Discounted company stock (Employee Stock Purchase Plan)
- Profit Sharing
- Generous paid time off
- Growth opportunities through company sponsored leadership development courses and various training courses
About Us
APi Group is a global leader in providing safety, specialty, and industrial services. Founded in 1926, it has grown from its origins in fire protection to become a multibillion-dollar corporation operating in over 500 locations worldwide and employing more than 25,000 team members.
Our purpose is Building Great Leaders® and our culture is rooted in The Care Factor. Our commitment to genuinely caring for and empowering every team member. We operate through three segments: Safety Services (fire protection and life-safety), Specialty Services (HVAC, plumbing, electrical, building automation), and Industrial Services (maintenance, repair, and specialty construction for heavy industrial facilities).
EEO Statement
APi Group is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
This position is not eligible for sponsorship.
All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.
