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Web Content Manager

General Dynamics Information Technology (GDIT) • Washington, District of Columbia, United States of America • 5d ago

The Web Content Manager maintains the website for an office within the Department of Health and Human Services (HHS).

Position Duties:

Maintains the content of the website: creates, edits, updates, and publishes customer approved pieces of contents using a Content Management System (CMS).

Manages a web ticketing system to ensure timely completion and resolution of all requests.

Coordinates the development of new pieces of content, including text, graphicsin consultation with Communications staff.Identifies content that is out of date for revision.

Coordinates closely with federal staff to publish certain pages, troubleshoot, and identify solutions.

Optimizes content to be search engine friendly.

Regularly tests site functionality, initiates corrective actions, and recommends user interface enhancements based on User Experience (UX) design methodologies.

Develops and maintains a taxonomy drawn from content objectivesand ensures all website pages are tagged with relevant keywords and themes.

Tracks and collects site performance metrics using web analytics tools, analyzes web statistics, and provides recommendations to improve the reach and effectiveness of the website.

Develops performance measures and produces periodic site performance reports.

Develops and maintains processes and procedures.

Develops and executes a website redesign in coordination with federal staff.

Maintains current knowledge of relevant technologies as needed.

Participates in special projects as required.

Please note:

This position is 100% remote.

This position is temporary, with an estimated duration of 3 months.”

Education:

Requires a BA/BS degreein a related discipline.

Qualifications:

3-5 years of web content management experience with a BA/BS Degree.

Excellent writing and communication skills; journalism or strategic communications experience/background preferred

Experience developing web content based on customer objectives

Strong knowledge of modern CMS, preferably Drupal

Working knowledge of web analytics tools such as Google Analytics and ability to track metrics across different platforms

Experience using Image editing and publishing software, including Adobe Create Suite products

Strong understanding of web technologies (HTML, CSS, JavaScript), and UXdesign

Experience with MS Excel, including constructing pivot tables and producing charts

Additional Requirements:

This position requires a Public Trust or the ability to obtain one.

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