Overview
The GMP Site Quality Manager ensures that ABM’s GxP-regulated services delivered under the Facilities Services contract at client site comply with cGMP regulations, Client Quality Management System (QMS) requirements, and client contractual obligations.
Operating within a multi-layer governance model this role provides on-site quality oversight of ABM personnel and subcontractors while serving as the primary quality liaison across all parties. The position is accountable for maintaining compliance, audit readiness, and effective execution of quality systems within ABM’s defined scope.
Compensation: $80, 000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
Benefits | Staff & Management
Responsibilities
Commissioning, Qualification & Documentation Oversight
• Write, review, own, and approve controlled documents such as SOPs, validation protocols/reports, work instructions, and forms.
Quality Records & Compliance
• Oversee quality records (deviations, CAPAs, change controls, work orders) to ensure they follow procedures and that assessments from all stakeholders are complete and accurate.
Ensure all activities and documentation related to facilities, equipment, materials, and processes comply with GMP, GDP, safety requirements, and client/ABM standards.
• Develop and maintain quality and compliance metrics for ABM’s Life Sciences accounts.
Audits & Inspections
• Conduct internal audits at client sites to verify compliance with regulatory requirements and internal policies.
• Support and represent the client’s Quality team during audits and regulatory inspections; may interact directly with regulatory agencies.
Continuous Improvement & Leadership
• Lead and support continuous improvement initiatives across quality systems and processes.
• Provide training and mentorship to ABM leadership staff and employees.
• Take on additional responsibilities as business needs evolve.
Qualifications
Qualifications & Experience
- Bachelor’s degree (or equivalent experience).
- 3+ years in GMP-regulated environments (biologics/plasma preferred).
- Experience in:
- Outsourced / facilities services models
- Multi-party governance (client–prime–subcontractor)
- Regulatory inspections and audit support
Technical Knowledge
- cGMP regulations (FDA 21 CFR 210/211, 600 series)
- Quality systems: deviation, CAPA, change control
- GMP facilities/utilities environments
- CMMS platforms (e.g., Maximo, SAP PM)
- Vendor/contractor quality oversight
Core Competencies
- Interface management and influence without authority
- Strong understanding of contractual quality obligations
- Root cause analysis and risk assessment
- High rigor in documentation and compliance
- Ability to operate effectively in matrixed, multi-company environments
Success Measures
- Timely closure of deviations and CAPAs
- High GDP compliance and documentation accuracy
- Training compliance across ABM personnel
- Reduction in interface-related quality events
- Positive audit and inspection outcomes
Critical Success Factors
- Clear management of GxP responsibilities across client and ABM
- Strong collaboration with client QA
- Proactive identification and escalation of compliance risks
- Effective translation of regulatory expectations into operational execution
