Business Services Support

Jones Lang LaSalle, Inc. • Full-time • USA-CLIENT Houston TX-BP - Westlake Park, United States of America • 3d ago

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Business Services Coordinator – JLL

What this job involves:

As a Business Services Coordinator at JLL, you'll be the essential link between exceptional workplace experience and operational excellence. In this dynamic client-facing role, you'll combine administrative expertise with hands-on facility support to ensure our Houston workplace runs seamlessly every day. You'll serve as the welcoming first point of contact for workplace requests while providing comprehensive business support—from coordinating meetings and managing office supplies to performing light maintenance tasks like furniture assembly, minor repairs, and space reconfigurations. Your service-oriented mindset and outstanding interpersonal skills will shine as you interact with everyone from C-suite executives to vendors, creating memorable workplace experiences that reflect JLL's commitment to transforming how people work. This role is perfect for someone who thrives in a varied, fast-paced environment where no two days are exactly alike, and where your contributions directly impact the comfort, safety, and functionality of our workplace.

What your day-to-day will look like:

• Provide comprehensive administrative support including meeting coordination, scheduling, visitor logistics, purchase order processing, and maintaining office supplies and documentation for smooth business operations.

• Serve as first point of contact for workplace and facility requests, liaising with vendors and service providers to ensure timely resolution while maintaining exceptional customer service across all organizational levels.

• Perform basic handyman and maintenance tasks such as furniture assembly, hanging signage, light bulb replacement, minor repairs, and supporting workspace moves and reconfigurations to maintain functional, well-presented environments.

• Conduct regular facility inspections and coordinate with external vendors for specialized maintenance, promptly identifying and escalating safety issues while maintaining accurate documentation for compliance.

• Support workplace experience initiatives including office event coordination, meeting room preparation, and visitor management to create welcoming, professional environments that exceed client expectations.

• Follow and promote JLL's safety, sustainability, and compliance standards across all activities, supporting emergency procedures and maintaining workplace assets to high standards of functionality and appearance.

• Respond proactively to changing priorities and multiple concurrent tasks with minimal supervision, identifying opportunities for operational improvements while building positive relationships with internal teams, clients, and external partners.

Required Qualifications:

• High school diploma or equivalent with minimum 2 years of relevant office support or facilities experience, demonstrating proven administrative and business support capabilities ideally within facilities management or corporate environments.

• Basic handyman or maintenance experience with practical skills in furniture assembly, minor repairs, and general building maintenance tasks (carpentry, light electrical, or plumbing knowledge preferred).

• Exceptional customer service and communication skills with demonstrated ability to interact professionally and courteously with diverse stakeholders including C-suite executives, high-net worth individuals, and colleagues in client-facing situations.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for daily administrative tasks, documentation, and business communications.

• Physical capability to perform varied handyman tasks including lifting and moving furniture, climbing ladders, and working in various conditions, with manual dexterity for equipment setup and minor repair activities.

• Strong organizational abilities and self-management skills with proven capacity to prioritize multiple tasks effectively, work independently, and maintain attention to detail in fast-paced environments.

• Understanding of workplace health and safety requirements with commitment to identifying and escalating risks, following safety protocols, and maintaining compliance with emergency procedures and incident reporting standards.

Preferred Qualifications:

• Associate's degree or vocational certification in Facilities Management, Building Trades, or related field demonstrating formalized technical training.

• Health & Safety or trade-related certifications such as First Aid, Electrical Safety, Fire Warden, or similar credentials.

• Experience with work order or facility management systems (Corrigo or similar CMMS platforms) for efficient service coordination and documentation.

• Previous experience in hospitality, corporate services, or workplace experience environments supporting high-level executives or delivering premium client services.

• Knowledge of sustainability practices and environmental management principles applicable to corporate workplace settings.

Location:Houston, TX

Shift: 1st shift

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Houston, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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