Massage Therapists at Tenaya Stone Spa provide exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products.
Responsibilities : - Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
- Ability to effectively perform all spa treatments and services as defined by the position being performed
- Ability to properly apply oils, lotions, and other appropriate products
- Properly care for equipment and use proper amounts of products to be cost effective
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
- Perform prep work and properly clean and restock room as required
- Actively promote spa, treatments, services, sessions, and retail as well as programs and promotions
- Handle Guests questions and concerns professionally and courteously
- Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction
- Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends
- Must be able to perform all massage treatments offered by Tenaya Stone Spa
- Additional leadership opportunities may be available that would require completion of an additional practical/assessment
Basic Qualifications : - You must be at least 18 years of age to be considered for this role
- Must currently hold and maintain state Massage Therapist license (with state of California)
- Previous experience in a spa or hotel environment
- Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods
- Possess complete knowledge of all services and products while educating Guests
- Strong verbal communication skills
- Must have enthusiasm and possess excellent guest service skills
- Receptive to special requests and proactive in anticipating Guests needs
- Knowledgeable about The Disneyland Resort and surrounding area
Preferred Qualifications: - Previous leadership experience in a spa environment
- Basic computer knowledge
Additional Information : SCHEDULE AVAILABILITYOur Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. This roles is Full Time and requires full availability, including working evenings, weekends and holidays when needed.
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Keyword: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRSpa, DLR Spa, DLRResortRoles, DLR Resort Roles
The pay rate for this role in California is $21.13 per hour, plus commission and gratuities.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.