About this Position This position provides technical adhesives solutions and supports regional and global projects. The role partners with Sales and cross‑functional teams to drive applications, trials, and customer success.
What you´ll do
- Drives successful execution of global/regional SBU projects (ACE, Inno/ADP, etc.), including adhesives product recommendations, customized product applications, new product demonstrations and troubleshooting for customers.
- Recommends solution and perform technical visits (meeting, audits, trials, demonstrations, troubleshooting, audits etc.) for customers with documentation.
- Works effectively on SBU and/or Regional specific projects. Lead and coordinate with project team, contribute to project plans and support the team to deliver project goals.
- Project management and coordination on technical aspects of product application. Is responsible to collaborate closely with global team, accelerate developments and align on key projects and business priorities.
- Works with application equipment and support process optimization to provide solutions to enhance customer processes.
- Communicate technical outcomes effectively, preparing reports, presentations and recommendations
- Perform the laboratory work (incl. prioritization) for samples coming from customers and report technical results to customers.
- Reports and investigate quality issues / customers claim, collaborating with relevant parts of the organization.
- Responsible to conduct product application and/or technical training for customers and internal team.
- Responsible for directly communicating with sales, marketing, PD, Innovation, members of Application Engineering team or project team members.
- Share knowledge and experiences with team members.
- Promotes internal SBU Innovations and best learning cross accounts. • Respects and promotes the internal Henkel SHEQ rules.