MANTECH seeks a motivated, career and customer-oriented
Operations Support Specialist 3 to join our team in
Ft. Meade, MD area.
Responsibilities Include But Are Not Limited To
- Perform quality control on incoming requests, monitor, and process requests to closure.
- Generate new actions based on incoming requests.
- Communicate and coordinate actions with stakeholders.
- Draft, format, and facilitate coordination of SPFs.
- Analyze and summarize key points relevant to government decision makers.
- Collect and compile information to report statuses and metrics.
- Assist in implementing operating methods to improve information processing, distribution, and process controls.
Minimum Qualifications
- 3 year’s experience with a Master's Degree OR 5 years experience with a Bachelor's degree OR 6 years of experience with an Associate's degree; 2 additional years of experience might be substituted for a Bachelor degree.
- Experience with compliance, legal, auditing, or related work, and include experience in an area directly related to Customer missions (e.g., collection, intelligence, cybersecurity).
- Experience with preparing meeting agendas, record decisions, and track follow-on actions to closure.
- Experience training new team members.
- Experience with Track-It, JIRA, Confluence, Siteworks, Corporate Data Repositories and shared directories.
- Experience or willingness to learn designing and creating web pages, data storage mechanisms and documenting new and existing procedures
Clearance Requirement
- Active TS/SCI clearance with Poly
Physical Requirements
- Must be able to remain in a stationary position at least 50% of the time.
- Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operate a computer and other office productivity machinery, such as, the copy machine/fax machine/computer/printer.
