MAAG Pump Systems, Automatik Plastics Machinery, Maag Gala Industries, Reduction Engineering Scheer, Ettlinger, AMN, Witte and Sikora– eight successful and well-experienced companies have joined forces to become the global partner for the polymer industry. As a manufacturer of gear pumps, pelletizing, and filtration systems, and pulverizers we offer top-grade equipment for your demanding requirements – not only for polymer applications but also for the chemical, petrochemical, pharmaceutical, and food industries.
SIKORA International Corp, a Dover Corporation (DOV) operating company, provides advanced industrial measurement and control solutions for wire, cable, hose, tube and plastics production industries across North America. Utilizing technologies such as laser, x‑ray, millimeter wave, and optical systems, SIKORA delivers precision equipment that ensures product quality and process optimization. We are seeking a Technical Project Engineer to support our growing customer base.
Position Summary:
This role is a blend of technical support, project management, and sales coordination. Here is a summary of the core responsibilities:
- Sales & CRM Support: You’ll act as the right hand to Business Development Engineers by managing quotes and data in the CRM, handling customer requests in their absence, and creating technical presentations.
- Technical Support & Maintenance: You’ll handle the "hands-on" work, including troubleshooting and repairing electronic measuring devices, testing product samples, and managing shipping/packaging for parts.
- Project Management: Once a customer order is placed, you own the workflow. You’ll ensure projects are commercially viable, accurate, and documented properly while keeping communication moving between customers, engineering, and leadership.
- Compliance & Consulting: You will serve as a guide for new customers, specifically helping them navigate FDA and state radiation regulations.
Detailed Job Description:
Technical Support & Compliance
- Deliver comprehensive technical project support to Business Development Engineers and external stakeholders.
- Perform advanced diagnostics, troubleshooting, and precision repair of industrial electronic measurement instrumentation.
- Advise and consult new clients on FDA and state-level radiation regulatory compliance.
- Conduct product sample analysis and synthesize findings into high-impact technical presentations.
Project Management & Operations
- Facilitate end-to-end project lifecycles, ensuring technical accuracy and commercial viability from PO submission to delivery.
- Orchestrate cross-functional communication between customers, Engineering, Sales, and Operations to streamline project workflows.
- Manage logistics for critical components, including the secure packaging and distribution of spare parts and repaired equipment.
- Collaborate with Service Engineers to resolve complex technical challenges and maintain service excellence.
Client Relations & Administration
- Maintain CRM integrity by meticulously managing quotes, sales opportunities, and proprietary customer data.
- Liaise directly with clients to capture technical specifications and ensure orders align with pricing and performance expectations.
- Serve as the primary point of contact for client inquiries, ensuring seamless service continuity during BDE absences.
Education:
Associate’s or Bachelors degree in a technology field or similar work experience, 1 -3 yrs experience.
Qualifications and expectations include:
· Excellent written and verbal communication skills are a must.
· Strong organizational skills / detailed oriented.
· Ability to effectively prioritize and execute tasks.
· Technically inclined.
· Ability to work independently and as part of a team.
· Proficiency in Microsoft office (Word, Excel and PowerPoint) and the ability to learn new software applications is a must.
Sikora offers a competitive salary and comprehensive benefits package.
Job Type: Full-time
Schedule:
Education:
- Associates or Bachelor's
- Work Location: In office
Work Arrangement : Onsite
Pay Range: - [per hour]
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year, [paid vacation days beginning at 80 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws, tuition assisance, business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact maag.americas.hr@maag.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Job Function :
