Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
Responsible to manage key contracted clients in Mexico and other Latin American countries, handling a variety of tasks for UDX portfolio.
Provide clients with sales reports and analytics, contracts and amendments in current contracts, finance dept. liaise regarding payment flows and approvals, Budget decision to invest within accounts in sales activities and a variety of administrative tasks, including managing calls and emails, scheduling appointments and planning meetings.
Work aligned with Marketing team regarding all B2B strategies related to your accounts, such as Product placement/exposure, coop marketing campaigns and collateral material.
Enter, retrieve, reconcile, and verify information in CRM software (Salesforce) involved in the sales process. Answer partners’ questions about property facilities/services (e.g., hours of operation, room types, promotions, entertainment, restaurants and special events). Setup training and events - move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage a portfolio of contracted clients, being responsible for all communications within these clients, providing them with all the tools to achieve our agreed targets, such as Sales Reports and Analytics in a monthly basis, providing them with all amendments in pricing, product and marketing to be adjusted with our current overall strategy. Create and facilitate Sales Campaigns that meet our growth and brand criteria. Aligning with finance and contracting teams to keep documentation and payment flows within company standards. Define activities to boost sales through knowledge of our product and services on each specific account such as Trainings, Workshops, Familiarization Tours and Collateral Materials (offline and online). Most of these activities could be executed by a dedicated professional on our team. Keep our CRM system (Salesforce) up to date and use the tool to manage the accounts and all the opportunities created. Monitors competition by gathering current marketplace information on pricing, products, new products, etc.
- Work with Marketing team to have sales supported by our marketing strategies, define an annual coop campaign with key clients that meet our strategy, supporting growth and brand positioning. Use online/offline Point of Purchase/Point of Sales strategy to create brand awareness and identity in a variety of client’s sales channels. Work together to create marketing pieces within the accounts managed with a strong sales message that supports our sales targets annually. Ensure that your contracted clients follow UDX brand standards.
- Create spreadsheets and presentations, daily clerical tasks, adjust your own travel arrangements. Performs administrative related duties, including payments, invoices, order office supplies, submit your expense reports, administrative budget control and budget reports, answer phone calls, provide information to callers and /or connect callers to appropriate people.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Willingness to work across channels and embrace what is best for the overall UDX business and not solely focusing on what might appear best for your accounts.
- Passion and ability for using all available data and working cross divisionally with Insights, Strategy, Brand, Finance and Resorts to develop comprehensive business plans and set meaningful goals for our sales partners that align with all parts of our business.
- In-depth experience and understanding of account management and daily operations in sales
- Reporting and Analytics skills
- Hands on experience with MS Office.
- Excellent verbal and written communication skills
- Strong organizational and planning skills with an aptitude in problem-solving
- Excellent time management skills and ability to multi-task and prioritize work
- A team player with high level of dedication
- Hospitality background highly preferred
- Ability to negotiate fairly
- Ability to learn about various products, and display and share this knowledge in a confident manner
- Understand business relationships and how to develop healthy client relations
- Possess a determination to meet and exceed sales goals
- Attitude – highly engaged, energetic, passionate and enthusiastic
For this position, you should be able to use your organizational skills to manage your office space and your time, as you will collaborate with clients and colleagues in a fast-paced environment.
You should be able to travel constantly in Mexico and abroad (mostly within Latin America and USA) conducting and supporting Trade Shows, Workshops, FAMs and client trainings, working hours may vary when the previous “events” take place.
SPECIFIC EDUCATION and/or EXPERIENCE:
- LANGUAGE SKILLS: Fluent in English & Spanish
- EDUCATION: Bachelor’s degree from a four-year college or university in Business or relevant field. Master Degree is a plus.
- EXPERIENCE: 3-4 years of experience in a sales position. Background in hospitality and Salesforce (CRM system) will be consider a plus.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
