Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s Collison Operations team is looking for a passionate and highly motivated Collision Operations Sr. Analyst.
Reporting to the Collison Operation Manager, the person in this role will support the Collision Operations department objective is to strategically grow, strengthen, and sustain the Toyota Certified Collision Center (TCCC) network to ensure optimal market coverage, operational excellence, and brand integrity.
What you’ll be doing
Toyota Certified Collision Center Network Growth and Expansion
Develop and execute strategic plans to grow the Toyota Certified Collision Center (TCCC) network regionally
Identify and evaluate potential new collision center partners to expand network coverage
Build and maintain strong relationships with existing collision centers to support growth and quality standards
Collaborate with internal teams to ensure alignment of certification criteria, training, and operational excellence
Monitor market trends and competitor activities to identify opportunities for network expansion
Lead outreach and engagement initiatives to attract high-quality collision centers into the Toyota Certified program
Provide ongoing support and resources to collision centers to enhance customer satisfaction and brand reputation
Track and report on network growth metrics, identifying areas for improvement and adjustment
Ensure compliance with Toyota’s brand standards and certification requirements across regional network locations
Facilitate workshops with regions on Toyota Certified Collision Center
Responsible for Collision Operations Program Support
Key market identification and future planning for Toyota Collision network expansion
Toyota Collision Conference Development and Support
Development of reporting for Collision Operations
What you bring
Bachelor’s degree (or higher) in Business, Communications, or a related field or equivalent professional work experience
5+ years' experience and understanding of automotive service industry, specifically service maintenance operations at both dealerships and aftermarket service facilities
Strong communication, teamwork and organizational skills
Willingness to travel up to 50%
Ability to analyze impact of programs and objectives affecting behavioral change
Toyota/Lexus field experience working with dealerships or relevant engagement with Toyota/Lexus Field Operations
Excellent Microsoft Office use and visualization skills
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
