Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
The Director / Chief of Staff, Go‑to‑Market (GTM) Operations is a senior, execution‑focused partner to the SVP of GTM Operations. This role strengthens decision‑making, performance management, and operational rigor across the GTM organization by owning data, analytics, business insights, and operating cadence.
Acting as the central hub for GTM reporting and analysis, this role ensures the SVP and GTM leadership team have clear, accurate, and timely insights to run the business—particularly in an environment without a dedicated analytics team. While the role supports strategic planning, its primary focus is hands‑on, data‑driven execution and performance visibility across Sales, Marketing, Finance, RevOps, Product, and Strategy.
Responsibilities
Executive Partnership
Serve as a trusted operational partner to the SVP, supporting execution, decision preparation, and follow‑through
Anticipate reporting and insight needs; equip leadership with clear, decision‑ready data
Translate priorities into dashboards, metrics, and action plans
Data, Analytics & Business Insights (Primary Focus)
Own GTM data, analytics, and reporting across the organization
Build and maintain dashboards and scorecards covering pipeline, forecasting, productivity, capacity, and revenue performance
Synthesize complex data into clear insights, risks, and recommendations
Partner with Sales Ops, RevOps, Finance, and Systems to ensure data integrity and metric consistency
GTM Operating Cadence & Performance Management
Own GTM operating rhythm (MBRs, QBRs, forecast reviews, planning cycles)
Prepare concise, data‑driven pre‑reads and executive updates
Track commitments and action items to ensure accountability and execution
Cross‑Functional Initiatives
Support high‑impact GTM initiatives (process improvements, tooling changes, coverage and capacity models)
Establish lightweight governance, timelines, and success metrics
Coordinate across teams to remove blockers and maintain momentum
Communication & Continuous Improvement
Act as an extension of the SVP’s operational voice in cross‑functional forums
Improve consistency, scalability, and automation of GTM reporting and processes
Qualifications
8–15+ years of experience in GTM Operations, Sales Ops, RevOps, Business Operations, or Analytics
Proven experience supporting senior leaders in data‑driven, execution‑focused environments
Strong analytical skills with hands‑on experience building dashboards and performance reporting
Excellent executive communication and attention to detail
Comfortable operating with limited analytics infrastructure
Bachelor’s degree required; advanced degree or analytics certifications a plus
What Success Looks Like
GTM leaders have trusted, consistent, decision‑ready data
Performance risks are identified early and addressed proactively
The SVP spends less time chasing data and more time driving outcomes
GTM reporting and operating rhythms are standardized, scalable, and effective
The targeted pay range for this position in the following location is / locations are:
United States - Redwood City Office GHQ : 213,000 - 319,000 USD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
This posting is a new position within our organization.
