Overview
The UAL Summer Associate makes sure all guests receive outstanding service. They will create a friendly environment and provide various services. The services might include helping guests find locations within a facility, accepting deliveries or arranging taxi service. The UAL Summer Associate will also monitor the area and report security concerns. The UAL Summer Associate must be flexible and willing to complete all tasks that are assigned.
Pay: 22.04 an hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Schedule: Part-Time or Full-Time schedules
Schedule Requirements:
Candidates must have flexible availability and be able to work any shift or schedule as required.
Please note that shift assignments are subject to change based on operational needs and shift bidding processes.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM).
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1
Responsibilities
All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need.
• Terminal/Concourse Assist
o Direct customers toward appropriate lines and kiosks
o Answer customers’ questions
o General lobby upkeep/tidiness
• Be a United Brand Ambassador assisting with enhancing the customer experience, and retaining UA customers
o Greeting customers with friendly service in the lobby, concourse or baggage claim
• Direct customers toward appropriate line: self-serve kiosks, Premier Access, etc.
• Introduction into corporate experiences and various aviation related departments/functions
• Time spend in a mentorship with a member of the leadership team
• May perform other job duties as directed by Employee’s Leaders
Qualifications
- All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need.
- Terminal/Concourse Assist
- Direct customers toward appropriate lines and kiosks
- Answer customers’ questions
- General lobby upkeep/tidiness
- Be a United Brand Ambassador assisting with enhancing the customer experience, and retaining UA customers
- Greeting customers with friendly service in the lobby, concourse or baggage claim
- Direct customers toward appropriate line: self-serve kiosks, Premier Access, etc.
- Introduction into corporate experiences and various aviation related departments/functions
- Time spends in a mentorship with a member of the leadership team
- May perform other job duties as directed by Employee’s Leaders, Ability to handle simultaneous situations and adapt to a fast-paced, changing environment
- Solid interpersonal skills with focus on teamwork
- Strong verbal communication skills
- Must follow United’s public contact employee appearance guidelines (no visible tattoos, no unkempt hair etc)
- United will provide two United Branded shirts for individuals to wear during their shift
- Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position
Qualification:
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- Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position
- Must be HS graduate (or GED)
- Must have original social security card (no copies) & government issued ID & birth certificate the day of interview with you
- Must comply with a background check, fingerprint, and drug & alcohol screen per state/local/airport municipalities
