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Build and lead a centralized Business Solutions Operations function that provides consistent standards, onboarding, processes, and tools for all Project Managers across Business Solutions portfolios.
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Oversee Project Managers delivering efficiency, optimization, and cross‑functional improvement projects across Business Solutions.
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Develop and institutionalize standardized methodologies, templates, reporting mechanisms, and governance practices aligned with ES PMO requirements.
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Serve as the primary point of contact and coordination channel with ES PMO for tool rollouts, process changes, compliance updates, and reporting.
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Drive the adoption of new PMO tools, platforms, and capabilities, ensuring accurate deployment and consistent usage across all PMs and portfolios.
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Implementing centralized training and operational processes for PMs.
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Partner with Portfolio Leads to ensure smooth division of responsibilities between operations oversight and project delivery.
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Oversee intake and resource balancing.
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Travel ~20% within the US.
Qualifications You Must Have
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University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
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5+ years of experience in project, program, or portfolio operations within complex or matrixed environments.
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Experience working within shared services, business operations, technology, or related enterprise functions.
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Experience with PMO Frameworks
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Experience leading teams of Project Managers, PMO analysts, or operational specialists.
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Experience maintaining project management tools
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Proven ability to partner effectively with senior leaders and cross-functional stakeholders.
Qualifications We Prefer
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Experience establishing or scaling PMO or operations functions in large, complex, or regulated environments.
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Demonstrated ability to drive change management, cross-functional alignment, and organization-wide adoption of new tools or processes.
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Proven strength in developing talent, mentoring PMs, and building high-performing delivery organizations.
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Experience leading efficiency or continuous-improvement initiatives (e.g., Lean, Six Sigma, operational excellence).
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Advanced ability to create compelling, executive-level presentations that clearly articulate operational insights and recommendations.
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Excellent communication skills with experience preparing high-quality reports, dashboards, and executive-level presentations.
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Work Location: This is a hybrid role, eligible candidates must reside within commuting distance of Farmington, CT, Richardson, TX, Cedar Rapids, IA, or Tucson, AZ.
Please consider the following role type definition as you apply for this role:
Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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