About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Maintain and service existing accounts by providing technical/ application, logistics, and quality support.
- Cultivate, qualify, and validate leads.
- Actively manage pricing system
- Support customer special requests including: order release, credit limit, debit/credit, customer complaints, agreements, and price quotations.
- Serve as lead contact for distribution partners: transactional processes to ensure compliance with corporate standards, price and contract management.
- Manage customer base to achieve a high level of customer satisfaction by proactively seeking feedback and expeditiously addressing customer concerns.
- Coordinate with technical team to conduct line trials, troubleshoot, identify cost saving opportunities, and provide continuous improvement.
