Overview
This internship will provide the opportunity to work with the IT Reporting & Analytics team to compile, analyze and measure results of data, and prepare insightful reports and presentations for service areas. The intern is expected to combine learned skills with hands-on experience and have a desire to learn and develop professional skills.
****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the “Attach Cover Letter" button during your application
Responsibilities
- Perform data analysis to identify and analyze opportunities for continual service improvement
- Perform strong visualizations through the creation of reports, charts, and graphs Perform other related duties as assigned
Qualifications
Required Qualifications
- Currently pursuing a degree related to Information Technology, Data Analytics, Business Analytics, or other related field
- Experience with Data Analysis, Business Analysis and/or Process Re-engineering
- Strong verbal and written communication skills with experience documenting processes, editing, and reviewing documents
- Proficient in Microsoft Office tools including intermediate knowledge of Excel formulas and pivot tables
- Demonstrates a positive attitude, strong customer service skills, and effective interpersonal relationships
- Demonstrates dependability and adherence to process standards, and compliance with company policy and procedure
Desired Qualifications
- Experience with ServiceNow Performance Analytics module and dashboard development
- Experience with business intelligence reporting tools such as Tableau or Power BI
Hours: Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
FORTUNE 100 Best Companies to Work For® 2026
Yello and WayUp Top 100 Internship Programs 2025
Computerworld® Best Places to Work in IT 2026
Most Loved Workplace – America’s Top Most Loved Workplaces® 2025
2025 PEOPLE® Companies That Care
Newsweek Most Trustworthy Companies in America 2026
Military Times 2025 Best for Vets Employers
Forbes® 2026 America's Best Large Employers
Forbes® 2025 America's Best Employers for New Grads
Forbes® 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025
2026 Handshake Early Talent Award
Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026
From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
