Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Business Analysts
What does a successful Technical Business Analyst do at Fiserv?
A successful Technical Business Analyst at Fiserv bridges business stakeholders and technology teams to deliver scalable, high-quality solutions. They translate business goals into clear technical requirements, user stories, and acceptance criteria that engineering teams can execute. They drive clarity across process, data, and system impacts so delivery stays aligned to outcomes.
What you will do?
- Elicit, analyze, and document business, functional, and non-functional requirements; ensure completeness, traceability, and alignment to business goals.
- Partner with business stakeholders to understand objectives, pain points, and priorities; translate needs into technical requirements, user stories, and acceptance criteria.
- Define and document process flows, use cases, and data models to support end-to-end solution understanding.
- Serve as the primary liaison between business teams and engineering, partnering with architects and developers to clarify requirements, review designs, and support API/integration/data mapping and trade-off discussions.
- Operate within Agile/Scrum delivery by grooming and prioritizing backlogs, maintaining Jira artifacts and documentation, supporting sprint ceremonies, planning/executing UAT for business sign-off, and validating delivered solutions against requirements.
What you must have?
- 8+ years of experience in 1+ of the following roles: Technical Business Analyst, Business Systems Analyst, or Product Analyst (technical focus).
- 3+ years of experience working in Agile/Scrum teams across the SDLC.
- 2+ years of experience supporting distributed systems and integrations (including API and data mapping work).
- Bachelor’s degree (1) in Business, Computer Science, Engineering, or a related field.
What would be nice to have?
- 2+ years of hands-on experience with CI/CD concepts and pipelines.
- 1+ cloud platform experience (AWS, Azure, or GCP) with 1+ year exposure.
- 3+ years of experience with Jira and Confluence and/or Azure DevOps for story/epic management and documentation.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
