Join Komatsu and Be Part of Something Big!
Job Overview
Manages and enforces the organization of information assets and their relationships in digital systems related to end-user information products. Designs information relationships to support optimum content reuse to support current and future product/user information needs. Develops methods, techniques and directs technical writing teams. Owns and supports an expanding organizational view of interoperable information assets, primarily in (but not limited to) a DITA XML framework.
Key Job Responsibilities
- Collaboration: Work with Program Manager, management team and IT to identify objectives and best architecture approach to success. Work with writing teams for code reviews, quality/reuse audits, metadata strategies, etc to align processes and improve experience. Collaborate with IT and system suppliers to ensure maximum uptime of authoring systems.
- Information Gathering: Research metadata and content strategies, XML (DITA) releases with system and industry best practices to align Komatsu service content for reuse, organization, improvement. Develop and review standards related to information development (Graphics, Styles, Reuse techniques, etc.).
- Information Development:
- Maintains and revise information model.
- Defines new and modifications of output transforms
- Support Technical Publications efforts for 7 major product lines between Construction and Mining
- Will support additional product lines
- Perform “Code Reviews” of technical content structures and authoring methods
- Review adherence to all applicable information standards.
- Project Management: Manage architecture, reuse, styling, and transform projects within the authoring system. Support management where applicable when monitoring progress on team modifications to content and metadata, etc.
- Leadership: Manage and refine information model(s) for department efficiency. Direct and train staff in organizational usage of XML digital systems. Recommend possible upgrades to systems and processes.
- Technology Integration: Work with Program Manager, management team and suppliers to ensure maximum uptime of authoring systems. Support North American and global content alignment strategies as defined by TechComm leadership across products and business divisions.
- Technology Leadership: Manage information assets to ensure interoperability with other information assets. Test systems to ensure upgrades and changes are effective before deployment to technical writing staff
Qualifications/Requirements
- Bachelor’s degree or related military experience, and 5 years relatable technical communications experience
- Strong experience in component content management and strategy, specifically with DITA XML, XHTML, and PDF.
- Experience with information lifecycle management, information ecosystems and toolchains
- Experience with graphics standards
- Experience with language translation automation and processes
- Technical aptitude to understand engineering information and processes
- UX Design experience and aptitude
- Taxonomy and metadata development and management
- PC and software proficiency. (Office 365 Apps, Adobe Apps, etc.)
- Excellent organizational and communication skills, dependable, self-starter that can manage multiple projects and effectively prioritize across those activities.
- Strong organizational skills
Preferred Skills:
- Knowledge of Komatsu products, systems and markets a plus.
- Japanese language skills a plus
- MadCap IXIAsoft CCMS and Oxygen experience a plus
- Windchill and Arbortext experience a plus
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
