Global Workplace Solutions (GWS) Local is a hardservices-led, tailored facility management solution. We self-perform hardservices while partnering with best-in-class soft service providers to offercustom facility and project management solutions to our clients. We focus onempowering our team with a high-level of downstream accountability, resultingin an agile and efficient service delivery.
In addition to our core facility and project managementcapabilities, our platform offers direct access to our Best-in-Class services, including ESG,Security Consulting, Workplace Strategy, and Workplace Experience.
About The Role
As a CBRE Hospitality/WorkplaceAssistant, you will work with clients, vendors, and contractors to ensure thatfacility tasks and work orders are complete. This job is a part of theFacilities Management functional area which focuses on all aspects of theoperations of a set of assets, providing support to the Property Managersregarding all repairs and investment plans.
What You’ll Do
- On your feet mostof the day
- Hands-on setup andbreakdown
- Food &beverage service for meetings
- Maintaining pantryand office spaces
- Respond to clientinquires and concerns, ensuring prompt and quality service delivery and conduct follow upsto ensure customer satisfaction.
- Resetting andcleaning of shared spaces, meeting rooms, conference areas and hotel desks.
- Assisting insetting up catering and drinks for meetings are per requests.
- Setting up meetingroom configuration as per client requirements, confirm bookings and pack downand reset of spaces where required.
- Create work ordersand assign to multiple technicians, subcontractors and vendors.
- Communicate workorders to technicians and aid management in problem-solving.
- Generate reportson open and closed work orders and verify their status with the appropriatetechnician or vendor.
- Maintain recordssuch as work orders, proposals, and department files.
- Create vendorfiles and check the accuracy of the completed paperwork.
- Ensure vendorsunderstand work order and billing procedures.
- Process invoicesand ensure the correct cost center coding is used.
- Assist with theinspections on the facility campus.
- Assist withprocess and procedure training.
What You’ll Need
- Applicants must be authorized towork in the United States without the need for visa sponsorship now or in thefuture.
- Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.
- High school diploma or general education degree (GED) required. Minimum of twoyears of related experience and/or training.
- Capability to understand and interpret instructions and correspondence, withthe confidence to ask questions to ensure comprehension.
- Ability to write routine reports and correspondence.
- Ability to respond to common inquiries or complaints from clients, co-workers,and/ or supervisor.
- Ability to effectively present information to an internal colleagues.
- Basic analytical abilities and knowledge of financial terms and principles.Ability to calculate simple figures such as percentages.
- Capability to comprehend and execute general instructions and solve problems incommon situations.
- Basic knowledge of Microsoft Office products. Examples include Word andOutlook.
- Physical requirements include stooping, standing, walking, climbing stairs andladders and the ability to lift and carry heavy loads of 40 lbs. or more.
- Decision making ability with a general understanding of procedures and companypolicies to achieve goals and deadlines.
- Strong organizational skills with an inquisitive mindset.
Why CBRE
When you join CBRE, you become part of the global leader incommercial real estate services and investment that helps businesses and peoplethrive. We are dynamic problem solvers and forward-thinking professionals whocreate significant impact. Our collaborative culture is built on our sharedvalues — respect, integrity, service and excellence — and we value the diverseperspectives, backgrounds and skillsets of our people. At CBRE, you have theopportunity to chart your own course and realize your potential. We welcome allapplicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate'sunique experience, skills and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.
Pay Disclaimer: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum rate for the Facilities Assistant position is $45,000 annually and the maximum rate for the Facilities Assistant position is $50,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
