Manager, Internal Communications

Aramark • Philadelphia, PA, US • 5d ago

Job Description

Aramark is seeking a dynamic Manager of Internal Communications with exceptional writing and editing skills and a passion for strengthening employee engagement. Reporting to the Director of Internal Communications, this role plays a key part in shaping how employees connect with our mission, our leaders, and one another. The ideal candidate is a versatile communicator who thrives in a fast‑paced environment, brings strong editorial judgment, and is energized by creating content that informs, inspires, and unifies a global workforce.

This role partners closely with the Corporate Communications team and cross‑functional leaders to support companywide communication strategies, develop compelling content, and ensure consistent, high‑quality messaging across all internal channels.

Job Responsibilities

Content Creation & Editorial Excellence
• Write, edit, and produce clear, engaging, and on‑brand content for internal channels, including leadership messages, intranet articles, internal social media posts, and interviews.
• Maintain fresh, relevant daily content on myAramark (intranet), Viva Engage, and other internal platforms.
• Ensure all content adheres to style, tone, and quality standards while meeting deadlines with urgency and precision.
• Develop talking points, FAQs, and supporting materials with minimal supervision.
• Partner with others on the internal communications team to contribute to and manage the content calendar.
• Adhere to Aramark’s internal communications style guide and support enforcement of its standards.

Employee Engagement & Program Support
• Support companywide internal communications initiatives that drive employee engagement, connection, and retention.
• Assist in planning and executing employee engagement events and campaigns.
• Assist with developing content, refining messaging and promoting activities of Global Inclusion team and Employee Resource Groups (ERGs).
• Model and promote Aramark’s core values.

Strategic Communications & Collaboration
• Partner with Internal Communications colleagues to develop key messages, themes, and campaigns tailored to specific audiences.
• Coordinate timing and alignment of messaging across enterprise platforms to ensure a cohesive internal narrative.
• Support functional and divisional teams in communicating important news, policies, and updates to employees.
• Build strong relationships across Corporate Communications and other business functions to ensure alignment and effective execution.

Analytics & Continuous Improvement
• Monitor communications metrics to measure reach, engagement, and impact of messaging.
• Translate analytics into insights that inform future content strategy and channel optimization.
• Demonstrate flexibility, creativity, and resilience in adapting strategies to meet evolving business needs.

Qualifications

Required

Bachelor’s degree.
4–6 years of experience in a corporate communications or related environment.
Strong journalism or editorial background with mastery of grammar, punctuation, and style guides.
Proven ability to write and edit high‑quality content quickly, clearly, and independently.
Experience using a variety of communication vehicles (social, digital, visual, print, face‑to‑face) to reach diverse employee audiences.
Excellent organizational skills and the ability to build relationships at all levels of the organization.
Strong project management skills with the ability to manage multiple complex initiatives simultaneously.
Proficiency in proofreading, editing, visual asset management, and digital communication technologies.
Working knowledge of Microsoft content management systems and email marketing software.
Ability to maintain confidentiality and handle sensitive information with discretion.
Comfort working and meeting deadlines in a fast‑paced, high‑performance environment.

Preferred

Experience working in or supporting organizations with a global footprint, remote workforce, and diverse employee groups.
Familiarity with Google Analytics, email marketing analytics, and survey tools to measure content performance.
Basic technical knowledge of online publishing.
Innovative thinking and a passion for exploring new communication channels and approaches.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.