Requisition ID: 95295
At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.
Position Specific Description
Manager, Insurance Claims – Property
The Manager, Insurance Claims – Property is responsible for overseeing the day-to-day operations of the property claims unit, ensuring timely, accurate, and fair resolution of first-party and third-party property claims. This role provides leadership, technical guidance, and quality oversight to a team of claims adjusters while maintaining compliance with applicable regulations, company policies, and best practices.
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Lead and manage a team of property claims adjusters, including hiring, training, performance management, and development
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Monitor claims metrics, cycle times, reserves, and outcomes to ensure operational efficiency and financial accuracy
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Collaborate with legal counsel, outside vendors, TPAs, and other stakeholders on complex or litigated claims
Job Overview
The position is responsible for managing insurance activities related to claims, including investigation, evaluation, negotiations and settlement of claims, as well as managing third-party relationships involved in the claims process.
Job Duties & Responsibilities
- Manages claims offices including investigation, evaluation, negotiation and settlement of claims as well as managing third-party relationships that involve claims
- Manages internal team of claims analysts to support claims activities and works with claims adjusters to assign claim value
- Reports claims status, updates and resolution to appropriate financial and reporting team members
- Presents claims status, updates and resolution for quarterly reporting
- Performs other job-related duties as assigned
Required Qualifications
- Bachelor's or Equivalent Experience
- Experience: 7+ years
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Exempt
Employee Type: Full Time
Job Category: Finance, Accounting & Business Analytics
Organization: Palms Management Services, LLC
Relocation Provided: Yes, if applicable
NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you.
NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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