Our Customer Experience Support team is responsible for performing highly detailed clerical tasks and general clerical support to various teams in our Customer Experience department.
As a Customer Experience Support Team Member, you will:
- Book loads and enter orders tendered from customers
- Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads
- Monitor freight in transit and customer location requests for appointments
- Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data
J.B. Hunt offers a variety of benefits for full-time employees, including:
- Medical benefits after 30 days of employment
- Paid time off begins accruing on your first day of work
- Company-matched 401(k)
- Parental leave
- Life insurance
- Short term and long term disability coverage
Shift:
- Monday through Friday - 7:00 a.m-4:00 p.m. or 8:00 a.m.-5:00 p.m.
Minimum Qualifications:
- High School Diploma or GED
- One year of working experience
Preferred Qualifications:
- Ability to communicate effectively and process information with high levels of accuracy
- Ability to multitask and prioritize
- Ability to meet or exceed customer needs and expectations and provide excellent customer service
- Ability to quickly learn new systems
- Keyboarding and typing
- Experience using Microsoft Office products
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
