Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The
Director Sales Effectiveness provides leadership, oversight and direction to the sales effectiveness and sales learning teams, fostering an atmosphere of world-class performance and continuous improvement. This role partners closely with sales, marketing, operations, and leadership teams to drive sales readiness, accelerate time-to-productivity, optimize sales processes and technology, and support revenue growth through effective enablement strategies, training programs, performance insights, and scalable sales support solutions.
How You Will Make An Impact
- Leads the team to implement high-impact sales effectiveness, enablement, and onboarding solutions that support the strategic direction of senior sales leadership and accelerate sales productivity.
- Responsible for implementation of changes to sales roles and responsibilities, models, team configurations, and readiness programs to maximize sales performance.
- Translates strategies into specific goals, tactics, action plans, and deliverables and ensures successful execution and measurable results.
- Engages with and supports Sales Incentive Plan strategies while aligning enablement initiatives to business growth objectives.
- Leads sales communications, content management, and end-user experience improvements to drive consistency in messaging and execution.
- Builds and maintains collaborative, productive partnerships across sales, marketing, operations, reporting, and leadership teams.
- Identifies and assesses needs and solutions to support and improve go-to-market effectiveness, sales readiness, and product adoption.
- Owns and oversees implementation of sales tools, CRM platforms, materials, methodologies, playbooks, and training resources to improve sales associates' and leaders' market readiness.
- Partners with sales and reporting teams to establish and monitor key performance indicators, including pipeline health, win rates, sales cycle metrics, and conversion performance.
- Oversees and leads the development and implementation of comprehensive performance-based learning and development strategies.
- Delivers integrated performance-based learning solutions aligned to business objectives and revenue growth priorities.
- Determines high-level performance improvement needs, prioritizes learning and enablement projects, and drives continuous optimization of sales effectiveness programs.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Minimum Requirements
Requires a BA/BS and a minimum of 10 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, And Experience
- Advanced degree preferred.
- Proven leadership experience in sales enablement, sales effectiveness, sales operations, or revenue enablement functions, including responsibility for onboarding, training, coaching, and sales readiness programs preferred.
- Demonstrated success building scalable enablement strategies that accelerate time-to-productivity, improve sales performance, and support revenue growth objectives preferred.
- Strong experience partnering with sales leadership, marketing, operations, and analytics teams to support sales readiness, onboarding programs, lead generation efforts, content management, and consistent messaging across the sales organization preferred.
- Advanced analytical skills with the ability to translate pipeline metrics, win rates, conversion data, sales funnel performance, and CRM insights into actionable recommendations, coaching strategies, and business improvements preferred.
- Experience with Salesforce and other sales technologies, combined with healthcare, specialty pharmacy, pharmaceutical, infusion, provider-facing, or other complex B2B healthcare sales environments and a strong understanding of referral-based or relationship-driven selling models preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
