Overview
Duties include providing quality service to client team members and customers with the goal of enhancing the customer experience. The Parking Ambassador assists and directs both customers and patients in a friendly way, following company procedures and safety rules and reporting any safety issues and other concerns to the Operations Manager. The Parking Attendant will monitor parking areas, tactfully assisting customers and patients with any issues/ questions related to entering, exiting, and parking at the facility, while providing ambassadorial and way-finding services. The Parking Attendant must be flexible and willing to complete all tasks that are assigned to provide good service and customer satisfaction.
Pay: $16.60-$17.00 hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 36B, 42A, LS, PS, YN, 3432, 0111, 6F0X1
Responsibilities
• Approach and greets all customers in a friendly, professional manner
• Use respectful communication to assist guests with their questions, problems, and concern
• Relay customer concerns and/or information to shift lead or Operations Manager as necessary
• Is quick and responsive to provide excellent customer service
• Follow all company procedures and complies with all safety regulations
• Issue and/or collect visitor parking tickets
• Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
• Complete lost ticket forms when original tickets cannot be located
• Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
• Perform revenue drops following specific location procedures
• Maintain a clean, orderly, and safe work area
• Answer telephone in a prompt and courteous manner, when required
• Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates
Qualifications
Required:
• Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required; on-the-job training provided
Preferred:
• One (1) year of similar experience preferred
