* Provide strong leadership, direction and operational experience
* Strong knowledge of computer hardware (Server, Storage and Networking devices)
* Drive and manage escalations to rapid resolution and closure
* Work with distributed teams across the country
* Growing the team by recruiting and hiring top talent
*Delivering expansion projects on time with high quality
* Collaborating and working effectively with best-in-class architects, engineers, product management, etc.
Internal Responsibilities
This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocation partners.
This multi-faceted management role includes:
* Management and support of 15-20 Data Center Technicians
* Data Center day to day support operations in 7/24 mission critical environment
* Installation, Field Change Orders and Hardware break/fix activity
* Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
* Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.
* Reacting to and managing incidents, driving resolution and after action analysis
* Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
* Drive local recruitment for future hires
* Creating an environment of continuous improvement
External Responsibilities
This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocation partners.
This multi-faceted management role includes:
* Management and support of 15-20 Data Center Technicians
* Data Center day to day support operations in 7/24 mission critical environment
* Installation, Field Change Orders and Hardware break/fix activity
* Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
* Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.
* Reacting to and managing incidents, driving resolution and after action analysis
* Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
* Drive local recruitment for future hires
* Creating an environment of continuous improvement
