Job Description
Exceptional Hospitality Starts with You
The location for this position is virtual/remote
As Managing Director of Sales for the U.S. and Canada, you will lead the development of strategic commercial initiatives across a portfolio of hotels to increase revenue, profitability, and market share. You will have a management role of leading the Regional Director of Sales team for US/Canada. You will be an important liaison between regional leadership, Operations leadership, ownership groups, and commercial teams, aligning priorities and activating enterprise resources. You will guide sales, marketing, and revenue management efforts, oversee strategic planning and reporting, and ensure the successful implementation of revenue-generating programs. Additionally, you will foster a selling culture, support talent development, analyze market trends, and collaborate with partners to deliver sustainable business results.
What You'll Do During a Typical Day
- You will spend your day analyzing performance, identifying opportunities to strengthen revenue outcomes, and working towards outcomes across the hotel portfolio. This includes reviewing market trends and performance data, developing actionable plans, and communicating clear direction to achieve results.
- You will balance both hands-on execution and team leadership —leading projects, preparing presentations, and ensuring initiatives stay on track.
- You will incorporate work from home, frequent travel to properties and industry events to support the team.
How You'll Collaborate With Others
- You will work with multiple partners, including regional leaders, sales teams, general managers, owners, and commercial partners, to agree on goals and lead coordinated action. Your success requires enabling you to translate strategy into clear expectations, provide clear progress updates and constructive feedback, and build trust across diverse teams.
- You will also mentor and support team members while fostering collaboration to deliver shared business objectives.
Projects You'll Take Ownership Of
- You will take ownership of delivering revenue growth and market share for the US/Canada region. Achieving business objectives through planning, execution, and performance management of the Regional Management Team.
- You will accomplish measurable outcomes, solving problems, and improving processes while maintaining long-term performance.
What It Takes to Make the Stay
You Have These Minimum Qualifications
- Ten (10) years of professional experience
- Seven (7) years of experience in the Hospitality Management, Sales or Revenue Management field
- Three (3) years of previous operation/sales leadership experience
- Multi-unit management experience
- Travel up to 65% of the time
It Would Be Useful If You Have
- High School Diploma/GED
- Experience working in a global environment with multicultural teams
- On Property - In Hotel Commercial Experience
How We'll Help You Thrive
Benefits
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
- Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $175,000 – $280,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
