Job Description
Exceptional Hospitality Starts with You
About The Opportunity
Are you ready to lead one of Southern California’s premier waterfront hotels? Hilton San Diego Bayfront is seeking an experienced General Manager to oversee all aspects of operations at this flagship destination property.
In this role, you will lead a high-performing team focused on delivering exceptional guest experiences while driving operational excellence, financial performance, and a culture rooted in Hilton’s service standards. With a strong mix of convention, business, and leisure demand, the hotel requires a leader who can balance strategic vision with hands-on execution in a fast-paced environment.
The ideal candidate brings extensive experience in large-scale, full-service hotel operations, with a proven ability to develop teams, elevate guest satisfaction, and deliver strong results. This is an opportunity to shape the continued success of a landmark San Diego property within the Hilton portfolio.
About The Property
Set along the vibrant San Diego waterfront, Hilton San Diego Bayfront is one of Southern California’s premier hospitality destinations, offering a dynamic blend of coastal luxury, large-scale operations, and world-class service. Ideally positioned adjacent to the San Diego Convention Center and steps from Petco Park, the hotel serves as a gateway for business travelers, convention attendees, and leisure guests visiting one of the country’s most sought-after destinations.
Featuring stunning bayfront views, sophisticated accommodations, multiple dining concepts, resort-style amenities, and expansive meeting and event space, the property delivers an elevated guest experience at every touchpoint. Its scale, visibility, and connection to the city’s thriving tourism and convention market make it a flagship destination within the Hilton portfolio.
With year-round sunshine, a vibrant waterfront setting, and proximity to the Gaslamp Quarter, beaches, and top cultural attractions, Hilton San Diego Bayfront offers the opportunity to be part of the energy and lifestyle that define San Diego—where hospitality, innovation, and coastal culture come together.
For more information on this property, please click HERE.
What are we looking for?
Basic Qualifications
- Extensive Executive Leadership – Minimum of 5 years as Hotel General Manager of a large-scale property with 500+ rooms generating $80M+ in annual revenue.
- Commercial Expertise, Market Leadership & Revenue Optimization – Strong business acumen with a proven track record of driving top-line performance through strategic revenue management, market share growth, competitive positioning, and disciplined financial oversight to maximize profitability.
- People & Culture Champion – Committed to building a service-driven culture and developing high-performing teams through mentorship, engagement, and clear performance standards.
- Financial Acumen & Asset Management – Demonstrated expertise in cash flow management, financial planning, forecasting, budgeting, and operational oversight, ensuring disciplined financial performance and long-term asset value creation.
- Union & Labor Relations – Experience leading unionized hotel operations, ensuring compliance, fostering positive labor relations, and driving operational excellence.
- Convention & Conference Operations – Experience leading large-scale convention and conference hotel operations, ensuring exceptional execution, guest satisfaction, and operational efficiency across complex group and event environments.
- Owner & Stakeholder Relations – Demonstrated ability to cultivate and maintain strategic ownership partnerships, fostering trust through transparency, collaboration, and measurable results.
Preferred Qualifications
- Proven oversight of overseeing Food & Beverage operations, with the ability to maintain exceptional service standards.
- Hilton brand experience.
- Local market experience.
Responsibilities
As General Manager, your responsibilities will also include:
- Managing and optimizing hotel operations: You will lead the hotel with strategic oversight of all departments — ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, you’ll drive operational excellence and a seamless guest experience. By identifying inefficiencies and leveraging guest feedback, you’ll implement targeted improvements that enhance workflow, reduce waste, and elevate service. Your focus on continuous improvement, coaching, and innovation will strengthen team performance and consistently exceed guest expectations.
- Managing commercial financial performance: You’ll take full ownership of the property’s financial performance, including sales, revenue and finance that will lead to growth, cost control, and profitability. This means setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. You'll also collaborate closely with the hotel’s commercial team and lead budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
- Communicating with key stakeholders: As the primary point of contact for hotel owners and Hilton’s corporate leadership, you will be responsible for maintaining alignment on business goals, operational strategies, and performance expectations. You will deliver regular updates, collaborate on long-term planning, and act as a trusted advisor, ensuring transparency and partnership at every level.
- Leading and developing on-property teams: You will cultivate a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Through performance management, coaching, and recognition programs, you'll inspire engagement, accountability, and continuous growth. Your leadership will empower teams to deliver outstanding service while growing their own careers at Hilton.
Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
About The Team
How We'll Help You Thrive
Benefits
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what’s next
- Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
