Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.
- This is a US based remote role***
Job Summary
This is your chance to be part of a Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a member of the Co-Brand Marketing team, you will play a pivotal role in supporting Hilton's American Express partnership and associated credit card products, working to increase customer acquisition and spend through compelling, multi-channel marketing campaigns. You will help craft creative strategies and concepts for consumer campaigns with the goal of driving customer acquisition and engagement across a wide range of touchpoints, including emails, direct mail, banner ads, social posts, app placements, and large offer-based campaigns. The ideal candidate brings a strong background in visual communications, print, digital, and typography, with particular expertise in loyalty programs and/or the financial industry, and thrives in a fast-paced, collaborative environment where creativity and strategic thinking go hand in hand.
Responsibilities
- Develop creative ideas and concepts, often in partnership with Creative Directors, Designers, and Copywriters, across omni-channel touchpoints with a customer-first lens
- Proactively build knowledge of the business, brands, target audiences, and competitor activities, and work with Co-Brand marketing partners to interpret creative briefs
- Adhere to Hilton's brand identity and accessibility standards and guidelines while helping to inform the evolution and extension of the visual identity, and similarly adhere to American Express requirements
- Manage graphic design and creative direction, seeing all projects through from concept, design, production, completion, and delivery
- Assist the team with day-to-day production requests, including image selection and reformatting creative for various channels
- Evolve, revise, or redevelop creative in response to feedback from the Art Director, Associate Creative Director, and internal stakeholders
- Present and provide business rationale for creative ideas to internal stakeholders for approval and development, effectively communicating the strategic intent for each tactic while adhering to American Express requirements
- Balance multiple projects successfully to meet deadlines and collaborate across multiple stakeholders with different priorities, working closely with the project manager to keep all projects on track
- Use campaign performance data to understand the effectiveness of campaigns and apply key takeaways to future work
- Stay current on industry trends, particularly in the digital, email, and social space, and share ideas and recommendations for innovating new templates and design approaches
Skills
- Ability to manage multiple campaigns and projects simultaneously in a dynamic, fast-paced environment with tight deadlines
- Strong knowledge of design fundamentals and messaging hierarchy
- Strong presentation and communication skills with the ability to inspire and sell creative rationale
- Self-motivation, flexibility, and willingness to adapt
- Accuracy and meticulous attention to detail
- Resilience and ability to accept and incorporate constructive criticism
- Market awareness and ability to understand and design for target audiences
- Collaborative mindset with the ability to work effectively across multiple functions and partner teams
- Strong creative and organizational problem-solving abilities
- Ability to apply style guides creatively while upholding brand identity
Qualifications
- 6+ years of relevant design experience, preferably in a design firm, advertising agency, or in-house creative department
- 4+ years experience working on direct response materials and designing for a range of marketing channels including email, banner ads, social media, landing pages, and print collateral
- 3+ years experience working with a marketing department with an understanding of business objectives and the ability to find creative solutions to help achieve those objectives
- 2+ years experience with animation, HTML5 banner development, and/or video production
- Strong portfolio demonstrating a range of experience, concepts, and visual styles, with a focus on email and digital placements preferred
- Experience in hospitality, loyalty programs, and/or highly regulated industries such as financial services or healthcare preferred
- Experience working at a creative agency preferred
- Experience supervising junior designers is a plus
This is a rare opportunity to bring your creative vision to one of the most recognized hospitality brands in the world, working at the intersection of design, loyalty, and financial services on a globally visible partnership. You will have the chance to shape campaigns that reach millions of customers, collaborate with talented cross-functional teams, and make a meaningful impact on how Hilton connects with its most loyal guests. If you are a driven, detail-oriented designer who thrives on creative challenges and wants to grow within a world-class marketing organization, this role offers the platform, the partnership, and the purpose to take your career to the next level.
Pay Rate Range
47 - 53 USD hourly
