Note: This position is open exclusively to candidates currently enrolled in the Hiring Our Heroes Fellows Program. Applications from individuals not participating in the program will not be considered.
Operations Manager Skillbridge, Public Sector
Scale's Public Sector customer base is growing rapidly, and you will be on the front lines of machine learning (ML) operations to accelerate the development of artificial intelligence (AI) applications for the Department of Defense and other national security customers. As a Public Sector Operations Manager intern, you will assist on the operations of our data labeling system and will be responsible for delivering data on time and at a high level of quality across diverse data modalities and levels of clearance. You will act as the program manager for multiple projects on the Public Sector team, working cross-functionally with our delivery and engineering teams, and collaborating with a team of high performing operations managers and modality subject matter experts to leverage metrics-driven problem-solving to drive operational efficiencies. You will help lead how we develop and communicate our operational improvements for the customer. All of this serves an ultimate goal of delivering outsize value in supporting our Public Sector customer’s AI / ML objectives.
You will:
- Assist the execution of data annotation workflows across diverse data types (geospatial imagery, video, etc)
- Optimize data annotation workflows with systems analysis to improve data quality and throughput with a goal achieving optimized machine learning outcomes
- Outline and deliver on data-driven operational efficiencies on these workflows to achieve business outcomes
- Design and lead cross-functional initiatives with engineering, product, analytics, and delivery teams (as well as relevant geospatial experts) to achieve project outcomes
- Partner with an engagement managers to communicate with and shape outcomes for Scale’s Public Sector customers
You have:
- An analytical, automation-focused mindset, able to analyze provable and traceable data to develop robust, flexible integrations and workflows with metrics-led results
- Basic SQL knowledge and ability to apply statistical methods to drive data analysis
- Experience working in a fast-paced environment
- Low ego and a proven pattern of sharing wins with your team
- A history of successful project management and comfort in ambiguity
- The desire to regularly work onsite in both unclassified and secure facilities in the Washington D.C. area
Nice to haves:
- An active TS-SCI security clearance
- A technical background (education or professional experience with economics, statistics, computer science, or engineering)
- A deep understanding of ML operations for Computer Vision and Generative AI workflows / products
