Overview
JOB TITLE: Parking Entrance Ambassador
Bank of America Plaza – Downtown Los Angeles (DTLA) We are seeking friendly, energetic team members who take pride in delivering an outstanding first impression. As a Parking Entrance Ambassador, you will play a key role in our parking operations team—serving as the welcoming face of Bank of America Plaza and ensuring all guests feel acknowledged, assisted, and valued.
Pay: $21.00 - $21.00 Hourly Rate
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
This position is Full Time Union in Downtown Los Angeles Schedule: Monday to Friday, 7:00 a.m. to 3:30 p.m. (subject to change)
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, 31B, LS, 3531, 5811, 3P0X1, 2T1X1
Responsibilities
• Greet all incoming traffic with a warm, professional, and enthusiastic presence (smiles, hand waves, “good morning/afternoon”). • Provide exceptional customer service to parkers, tenants, and visitors—going above and beyond to create a welcoming experience. • Maintain a visible presence at the parking entrance at all times. • Assist visitors with directions, parking questions, and general inquiries. • Help maintain cleanliness and organization of the entrance and surrounding areas. • Report equipment issues, safety concerns to parking office. • Support daily operations, including assisting at exit lanes when required. • Assist with special events and community engagement initiatives.
Qualifications
• Minimum two (2) years’ parking experience. • Excellent verbal and communication skills • Professional manner, attitude, appearance and dependability are a MUST. • Able to solve customer complaints in a professional manner. • Valid driver’s license, current insurance, and a clean driving record. • Ability to multitask, think clearly, and make sound decisions in a fast-paced environment.
