Overview
This role is responsible for performing contract administration activities to support accurate billing, accounting, and operational execution. The position ensures timely and accurate setup, maintenance, and validation of contract and billing data within ERP and contract management systems. The role operates with a high degree of autonomy and requires strong attention to detail, accountability, and cross-functional collaboration and communication.
Responsibilities
Key Responsibilities
- Independently perform day-to-day contract administration duties, including:
- Contract setup, amendment and modifications
- Stakeholder communications as related to contract set up
- Audit response
- Review of Billing Checklists
- Contract accuracy audits
- Review and process ServiceNow tickets related to contract and job setup/maintenance
- Conduct timely reviews and setup of contracts and contract ammendments
- Verify contract information within the Contract Management System (CMS) to ensure accuracy and completeness
- Set up billing plans in ERP systems upon receipt of approved contracts
- Review initial invoices for accuracy and ensure proper processing within ERP systems
- Assist in compiling billing documentation and support quarterly audit activities
- Facilitate required ServiceNow forms for job setup and ongoing maintenance
- Maintain a strong sense of urgency in addressing internal and external customer needs
- Support special projects and perform additional duties as assigned
- Educate key stakeholders of process changes and updates
- Peer training as required
Qualifications
Minimum Qualifications
- Associate’s degree or higher preferred
- Minimum of 3 years of experience in billing, accounting, and/or contract administration
- Ability to work independently with minimal supervision
- Strong process orientation and accountability
- Proficiency in Microsoft Office (Excel, Visio, PowerPoint)
- High level of attention to detail and accuracy
- Strong organizational skills with the ability to prioritize and manage multiple tasks
- Excellent verbal and written communication skills
- Ability to collaborate effectively within a team environment and support peers as needed
- Demonstrated flexibility and willingness to take on new challenges and responsibilities
Preferred Qualifications
- Knowledge of ASC 606 revenue recognition standards
- Experience with financial controls and SOX compliance requirements
- Experience working with large ERP systems (JDE, Oracle Financials preferred)
- Experience with ServiceNow and Corrigo platforms
- Experience in contract review and contract management processes
- Ability to effectively leverage AI tools and prompts to enhance productivity, improve data accuracy, and support workflow efficiency is a plus
- Experience presenting information to key stakeholders and leadership audiences
